ONE9 Travel Center in Franklin, KY, operated by Pilot Travel Centers LLC, is a popular stop for travelers, truck drivers, and families alike. Part of the largest network of travel centers in North America, it offers convenient services such as gasoline and diesel fuels, DEF, and a variety of food options including pizza, wings, breakfast sandwiches, snacks, and drinks, along with the best coffee on the interstate™. The location is known for its clean restrooms and showers, with many praising the cleanliness and maintenance, especially highlighting the efforts of staff who ensure a spotless environment. There are amenities like overnight parking, reservable showers, laundry, Wi-Fi, and a large green space where pets can run and play, making it pet-friendly and comfortable for families. Customers appreciate the friendly and courteous staff, noting that they offer rewards cards, discounts, and are patient and helpful, even assisting with app downloads. The environment is welcoming and clean, with picnic tables and trash cans outside for convenience. The showers are particularly praised for their exceptional cleanliness, with staff dedicated to maintaining high standards. Overall, ONE9 Travel Center is regarded as a clean, friendly, and well-maintained stop that provides essential services and a welcoming atmosphere for all travelers.
wonderful subway and everyone is so nice to each other!
September 2024
First time stopping here Clean store clean bathrooms. The bathroom smelled so good each time ! The lady at counter(night time) was very friendly and polite and not to mention free WiFi!!!! No lagging !! Got a chance to watch a couple of movies I give 5 stars for sure
September 2024
The showers and restrooms were super clean. The staff is really nice and welcoming.
