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November 2023 by Mary Jo Morris
I feel sorry for management of this location who has to deal with obnoxious employees.... S**** M*****, is one. This employee, who requested for me to wait till she got finished folding shirts in the middle of the isle walkway when I needed her services to get a fan down from the top shelf, that couldn't be reached, needs an attitude adjustment. After waiting on her to get up, she didn't get the fan down but took me to the stock room to get one. It was here that there were several choices of fans to buy. After trying to decide, out of at least 6 choices, she became agitated and with me an loudly commented.. OMG, and walked out of the stock area leaving me to get a fan, which I had to climb to get. REALLY... REALLY. DO YOU PEOPLE HAVE ANY IDEA WHAT COULD HAVE HAPPENED, OR I COULD'VE PRETENDED TO HAPPEN, but I'm not that person, IN YOUR STORE. DO YOU EVEN SCREEN EMPLOYEES YOU HIRE? I WAS DISSATISFIED WITH MY PURCHASE BUT WONT TAKE IT BACK CAUSE IM SCARED TO GO TO YOUR STORE. SHAME ON YOU. THIS STORE IS A MESS. IF YOU CANT HANDLE 1 DANG STORE, STOP PUTTING THEM EVERY 5 MILES IN EVERY DIRECTION. SHAME ON YOU .
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May 2023 by Teresa Malone
I don't know who the management is there but this store is terrible they are closed 2 or 3 days out of the week with computer being down or so the sign in the door says Jennifer is the only one that I see ever working there when it's open! The people in this neighborhood relies on this store for their main shopping and it has been the biggest let down the last 2 months that I've ever seen! The other Dollar General's hasn't had this kind of problem so why is this one? So disappointeing either can't take cards or can't take cash or comcomputer is down..... Why even put forth an effort to go there anymore!!
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March 2023 by Carol Bush Lamb
Disturbingly loud music playing directly behind cash register. It was unsettling.
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September 2022 by Mary Zeigler
first Dollar store I've been in that was clean. I will be back when I'm in franklin
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August 2022 by Elvis Harris
Just so everyone knows this store has came a long way the team there works very hard to stock, clean, GIVE 110% GREAT CUSTOMER SERVICE! Yes people talk bad about this store cause the way it was ran now the management team and all the D G employees care more then people know you should be glad there is people out there willing to work long hours so you have a clean, stocked and wonderful employees there instead of saying rude stuff on the surveys. Everyone has a bad day once in awhile just give a smile and let that employee know they are doing a awesome job all the dark clouds will pass and give them a SMILE ?… A kind word and smile never hurt anyone it always makes the world a better place makes the HEART SMILE!
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May 2022 by Jennifer Sturm
Very dirty. Bathroom was absolutely disgusting ? I wish I could post the pics!
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February 2022 by Jay Mack
They NEVER take cards. Always a sign out front that says cash only. Been like this for weeks and apparently can't get it fixed.
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November 2021 by Lisa Harris
Just so everyone knows this store has came a long way the team there works very hard to stock, clean, GIVE 110% GREAT CUSTOMER SERVICE! Yes people talk bad about this store cause the way it was ran now the management team and all the D G employees care more then people know you should be glad there is people out there willing to work long hours so you have a clean, stocked and wonderful employees there instead of saying rude stuff on the surveys. Everyone has a bad day once in awhile just give a smile and let that employee know they are doing a awesome job all the dark clouds will pass and give them a SMILE ?… A kind word and smile never hurt anyone it always makes the world a better place makes the HEART SMILE!
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September 2021 by Justin Payne
Hey Everyone. I’m a recently promoted key holder of this Dollar General and wanted to let everyone know that this store is under new management by someone who is dedicated and motivated to turn this D.G. Around and help make the customers experience the best possible. I’m born and raised here in Franklin,Ky and of course if your a Franklin native your well aware of the rep this store carries.But my co-workers and I are committed to changing that and making this Dollar General the best one in this area to shop at. I urge you to please stop by and check out our store and please don’t hesitate to let us know what we can do to better your shopping experience and our store. We’re a small community so let that wildcat pride show by shopping with us your local Dollar General. And also don’t forget to download the DG app for great deals and coupons! If you are a customer of our store thank you we appreciate your business and look at your receipt the next time you shop with us and take our survey to let us know how we’re doing.We look forward to assisting you at your local Dollar General!!!!?
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March 2021 by Robin Whitaker
I love The Dollar General! Dollar General has really stepped their game up in just this past year alone! All I have to say is keep it guys!
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March 2021 by Michael T Hunton
Hey serious quote... More smiles from and In this establishment is the better atmosphere keep it going
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March 2021 by Larry Cassity
Looking for windshield washer fluid. Only had winter at 5.00 a gallon. I passed.
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March 2021 by Erika McCormick
don't hire crackhead employees that accuse you still in their crap
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January 2021 by Charlie damilyo
This store is litttle and crowded but this little store stays stocked very good. The workers are friendly and helpful. Keep up the good work.
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January 2021 by Tiffany Corbin
There was a long line a d service was slow
