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February 2024 by Tina Shrum
Very friendly and helpful
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January 2024 by Autumn McDaniel
A bit expensive
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January 2024 by Patricia Shockley-Hasche
Fast, friendly service
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November 2023 by Scott Hall
I live in a nearby town from Franklin Kentucky were the stores located. I purposely avoid the advance auto parts that is located the nearest to me in my town and drive an extra distance to go to this advance auto parts, because they are above and beyond helpful, they are courteous with their customer service, and their attitude towards me is that they have my best interest in mind as a consumer and someone that purchases auto parts. Unless a part is out of stock, this will be my go to store for now on, and I will avoid the advance auto parts. Location located nearest me in favor of traveling to go to the store to make purchases. Great job to the staff and customer service at the Franklin Kentucky advance auto parts.
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November 2023 by Crystal Morphis
Eric help me with wiper installation..He was GREAT!!
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April 2023 by Tj Taylor
Got some parts from another of their stores, one was incorrect. Was then told that even with the receipt i could not return the wrong part for the correct one at that store but that i had to return to the store it was purchased... in another town. Called that store about it and was quickly told they were idiots. I just thought they were lazy.
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February 2023 by Bridgette K
The staff here are always friendly and willing to lend a hand or offer suggestions, if needed.
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February 2023 by Bridgette Owen
The staff here are always friendly and willing to lend a hand or offer suggestions, if needed.
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January 2023 by ronald kalliainen
Great auto parts store
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November 2022 by Beverly Upchurch
Went in to have car checked and guy very helpful to check alternator for me. Never have any problem with them at all. Always help me.
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November 2022 by James Barnhart
Good place good people check it out also check out my YouTube channel its james barnhart
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October 2022 by Larry Cassity
A great hometown parts house. Thought my battery was going bad but it turned out to be the cables needed cleaned. They came out and cleaned and tighten them for me. Runs like a top. Very friendly and honest people.
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August 2022 by Peyton and Layne Homestead
Nick went above and beyond to help us! We were traveling through the town on our way home to Indiana when we had car trouble. He was our hero God sent that day! What a blessing he was to us. He offered me a chair to sit in while my husband worked outside in the heat. If I could give 10 stars I would. True kindness was shown to us in all ways that day!
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June 2022 by Alisa Farley
Nick went above and beyond getting the battery in my car for my family. Great customer service experience at the Franklin,KY location.
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November 2021 by Dan Tant
My truck wouldn't start and this has happened before. I decided to have the battery checked at Advance because they have the Die Hard battery series. Lawson, the young man who waited on me, checked my battery and I decided to replace it. Lawson not only handled the sale in a professional manner, he also replaced the battery at no charge. I'm really happy with my decision.
