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July 2024 by April Jennings
Extremely thankful for Charles. He was patient and able to add a phone my daughter’s bought overseas (the old one died) to our existing account. She was even able to keep her old number. Thanks for saving the day.
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June 2024 by Paula Alexander
Very prompt, polite, exceptional service
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June 2024 by Yvonne Maddux
Charles was very knowledgeable and took time to answer my questions and explain my new phone. He was professional and didn't try to sell me items I didn't need. I highly recommend Charles. Thank you.
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June 2024 by Bonnie Alley
The gentleman that worked with me was very professional, knowledgeable, and conducted himself in a pleasurable manner. My friend a I were very impressed with Derek. The Frankfort Verizon Store was a pleasure to visit and get my new phone. Thank you Derek for the pleasant experience.
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May 2024 by Ernesto J. Fernandez
Excellent service, excellent knowledge, and very professional in a short amount of time!
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May 2024 by Jason Taylor
Very slow service in this store
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April 2024 by Jessika Hieatt
husband's phone was stolen. I had to pay deductible to get a new one which was fine.I was on the phone with Verizon for an hour and a 1/2,The day it was taken. new phone was delivered was on the phone for 52 minutes. Had enough time to drive over to the Frankfort Verizon store where Steve hooked up the phone in less than 2 minutes. Best guy ever really appreciate him. He honestly always takes care of us when we go in. Never will I call the Verizon number again. I'll just drive and see him. Thank you for being so Professional and polite
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April 2024 by pam penn
I always go to Verizon in Frankfort, and I always see Steve Petery. He has always gone out of his way to help me and beyond. I have called and he has even come in for me on his day off, that's beyond!!!! He is a special guy and I thank him so much. Excellent guy.
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April 2024 by Jerry Combs
Steve was awesome. He helped me get a new phone and a personal phone number. He knows his stuff
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April 2024 by Laketa Hatfield
Charlie was very nice and helpful. He was very professional and explained what my options were and completed my transaction in a timely manner.
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February 2024 by hayley lay
I had a great experience at the Verizon store the employee Charlie was great and did an excellent job at helping me pick the right phone for me and get everything set up
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February 2024 by Cat B
Great staff! Love this place. Thanks Timmy!
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February 2024 by - Mike
2-13-24, arrived at 7:30pm to buy an iPad. Only one employee apparently working (beard and glasses) and he stated "I can't help tonight as I do not have enough time." Awesome customer service Verizon! AT&T is looking better and better.
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February 2024 by Renault Smith
Went to this store this morning and the man working there was arrogant, had an bad attitude towards me the moment I and my grandson walked in the door. Would only show us the highend phones. I left there and drove 30 miles to the Shelbyville store where Reice was very friendly and helpful.
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February 2024 by Anthony Preston
Everything went great with Charlie, l felt like he was very honest with me.
