Kohl's is a popular retail store that offers a wide range of products including fashion, footwear, beauty items by Sephora, and home décor, all designed to fit various styles and budgets. Customers appreciate the helpful and friendly staff, especially at checkout, where employees provide fast service and assist with online orders and questions. Shopping online at Kohl's is favored for earning rewards and Kohl's Cash, making it easier to save money. However, some customers feel that in-store selection is limited, particularly for shoes, and that not all employees apply rewards consistently. The store promotes a positive atmosphere with its focus on inclusion and community involvement through Kohl's Cares programs. Shoppers enjoy the easy and safe shopping experience, with hassle-free returns and options for free store pickup. Many mention the helpfulness of staff and the good deals available during sales. Overall, Kohl's provides a convenient shopping experience with friendly service, good deals, and a commitment to community well-being.
