Goodwill in Frankfort is a well-organized and clean store that offers a pleasant shopping experience. The store features a unique display system where items are arranged by color theme at the entrance of each aisle, showcasing the effort and passion of the staff. Customers appreciate the friendly employees, who help create a welcoming environment, and the store’s spacious aisles with items methodically grouped by category, such as glasses, electronics, and kids' items. The store has significantly improved over the years compared to older locations, with a fresh, tidy appearance and thoughtful displays. Shoppers have found a variety of items, including new and gently used goods, and some have expressed gratitude for discovering shoes and other items in their size. However, some mention that prices can be high considering donations are meant to help those with low budgets, and at times, the prices seem unreasonable. On busy days, particularly Saturdays, the store can become crowded, with long lines and no dressing rooms available. Despite this, many visitors note the store’s overall pleasant atmosphere, with a nice floral scent and friendly staff, and occasionally find good deals within minutes of shopping. Overall, Goodwill in Frankfort is praised for its cleanliness, organization, and helpful employees.
I love this goodwill. They always have a lot of stuff and the shelves are full. Wide verity of product
April 2024
This place sometimes has half-used things in very good condition and even new, but the prices are actually quite high, considering that they are donations where they forget that the people we donate are to help those who have a low budget but have exceeded their budget. prices that are sometimes embarrassing should be more... read full comment
March 2024
Great customer service, I’m going to sound picky but didn’t find anything at all. No “lucky finds” type of place.