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October 2023 by James Jacobs
Always had a good experience. Always polite. Very knowledgeable in the firearm area.
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September 2023 by Anthony Rowland
Yet another shady pawnshop in Frankfort, use these people only if you’re desperate.
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August 2023 by Scott Milstead
Good service from James. Polite and personable ?
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June 2023 by Jesse Hornbeak
They were pretty firm on the price but gave a small cash discount. I visit pawn shops regularly and rarely do they clean their lawn equipment. All their trimmers were very clean. Stihl trimmer I bought started right up and runs great. Happy with my purchase.
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February 2023 by Kimberly Miller
Closed for the the week till November 25th...
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February 2023 by Barry Douthitt
Nice establishment, fair prices, friendly personell
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February 2022 by Andrea Hatcher
Best customer service experience I've ever had. I always will go to them before Dan's. The employees are so nice and will help you carrying things if it's to heavy for you to lift.
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July 2021 by 51 STORIES
Here’s my experience. Today was my first time I’ve ever been to capital pawn on Louisville rd. in Frankfort. Parking lot was clean and in good shape and lawn was was upkept. A weird thing to notice but your outside appearance says just as much as what’s inside. As soon as I entered a young man actually greeted me saying “hello, how are you can I help you find anything” which a greeting and acknowledgement means a lot to me. Both employees had masks on. I said “I’m gonna look around for bit first”. A nice young lady then said “ ok, if you need anything at all I’m here to help” and to be honest it felt very genuine like she really was ready to help with any questions. I then told her I want to look at some wedding bands. Let me tell ya She was on top of it. She came right over and picked stuff out of the case and answered every little question I had. She even had me put on hand sanitizer before touching products which is nice and shows they care about germs especially with everything going on right now. She sized every ring for me and gave me the price and what gold content it was and even grabbed calipers from the back to measure the widths of them because I wanted 6mm for mine and 2mm for the wife. To top it off they are even resizing them for me. So no need to go somewhere else and pay a bunch extra. This young lady made me feel important as a customer. I looked around for a bit after I purchased my 2 rings. And she reassured me if I needed help that they would be ready to help. I ended up buying the Homer Simpson toy on the counter as well since I’m a huge Simpson’s fan and the nice young man ringed me up he was respectful. Also, this place has a wide selection and variety of items and the store was actually clean and organized. Everything was packaged and priced nicely. I’m glad I made the trip across town. Service, selection, and overall cleanliness won me over in one visit. Thanks y’all. I really appreciate it. I forgot to mention the prices were pretty fair as well.
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July 2021 by Andi Hat
Best customer service experience I've ever had. I always will go to them before Dan's. The employees are so nice and will help you carrying things if it's to heavy for you to lift.
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July 2021 by Hannah Neville
Every time we have visited this place it has been overpriced and the employees are unwilling to make any sort of a deal. The place is a joke in my opinion.
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July 2020 by Toby Mcroberts
They only buy new stuff they told me what kinda pawn shop are they running
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July 2020 by Twin Terbow
Best pawn in town. Staff is always super friendly, and great prices. I've told the guy I was looking for something specific, and he actually got my info and let me know when he got something in! Customer for Life!
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July 2020 by B B
Staff is super friendly and helpful.
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July 2020 by Jessie Benavides
Everyone working there is always super friendly and truly cares about you as a person not just a customer! And best prices in town.
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July 2018 by Ana Fight
Love these guys
