Big Lots is a store that offers a variety of household items, furniture, and more at affordable prices. Many customers enjoy shopping there, finding good deals on pillows, sheets, mattresses, and cleaning supplies. The store is generally clean, well-organized, and has a friendly, kind staff. Shoppers appreciate the helpful cashiers and the welcoming atmosphere, especially when shopping with family members or disabled loved ones. However, some reviews mention poor service at certain locations, like Georgetown, where staff are ignored or unhelpful, and the furniture department can be disappointing. Overall, Big Lots is seen as a fun and budget-friendly place to shop, with something for everyone, despite occasional higher prices on some items.
I was able to find everything I wanted easy. Great customer service.
October 2024
Seems ok, staff was friendly and had several deals.
March 2024
Great workers!Updated: Do NOT go to the store in Georgetown. If poor service by workers who ignore you. Shoutout to the only cashier for actually working! The furniture Department needs a new crew. Even the lady in charge. It's a definite no from me. The Frankfort store has a much better customer service crew.