Cinfed Credit Union is highly praised by its customers for providing outstanding and friendly service. Many reviews highlight the helpfulness of staff members, particularly Chey-Anne and Carrie, who are noted for their patience, kindness, and ability to handle business with ease. Customers appreciate the warm atmosphere at the Fort Wright location, where the employees are described as friendly, knowledgeable, and personable. Transitioning from other banks to Cinfed has been a positive experience for some customers, who express satisfaction with their decision. The staff's genuine interest in customers' well-being and their ability to create a pleasant banking experience is frequently mentioned. Customers enjoy the personal connections they build with the tellers, making routine banking tasks more enjoyable. Overall, Cinfed Credit Union is recognized as a wonderful place to bank, with a focus on customer care and satisfaction, leading to loyal and happy account holders.
Chey-Anne has helped our family over and over again, as we cared for my elderly parents. Always patient, prompt in responding, outstanding service to our family.
April 2024
What a friendly bank! Chey-anne York was extremely helpful to us and handled every detail of our business with ease. Thank you, Chey-anne!
April 2024
CinFed at the Fort Wright location is a wonderful place. Carrie was wonderful and sweet and kind The people who work there are always very friendly and very knowledgeable.
