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August 2024 by Elizabeth Adams
Had a bad experience at a tire shop next door.
Came here without an appointment to see if they could help. Fixed my tire in less than an hour
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August 2024 by Fauxy Red
NEVER GO IN HERE & SAY ANYTHING TO THEIR FACES! They're not worth the actual effort of labouring your spirit. I tried passing through the state of KY, when my car stopped on 75 South at exit 183. I called the AAA call center (800) number, and after being trifled through several ignorant customer service representatives, they connected me with their third party tow truck service in this jurisdiction, & the truck dropped me off at this exact location. AAA never took initiative to communicate with me in detailed documentation regarding my service order. Once I arrived at this service center location, Ethan Hammond took the liability of my vehicle into this shop & tried fixing it without providing me proof of a service agreement. I tried explaining this to Ethan, however my frustrations were adding more anxiety into my tone, than I actually wanted to intimidate him with. So I assumed to be a square & encourage how he would be alright if the correct professionals would assist him. Ethan wasn't able to completely repair my car & because I didn't want the hassle of having to deal with the malarkey included in the entire AAA experience again, Ethan made an ethics decision to not give me (AAA Member) my diagnostics documentation. Furthermore the car needed to be towed, which was well within my AAA roadside allotment. My motor wouldn't be blown at the Infiniti dealership, had Ethan wanted to be great (with all of our productive
support). I don't know how long it will take to improve priding our American Flag colony stripes, however the spirit of Marcus Garvey aligned with my enlightenment of Queen Elizabeth's alleged challenges as a mechanic.
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August 2024 by Peter Hess
Wonderful.They fixed our tire at no charge. Friendly and efficient.
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June 2024 by Shannon Mortashed
Wow just wow came in at 830 no app and they took care of me in out 25 mins .I was just blown away wish I had cash to tip im so sorry I was at work amd ram on break to have a fix amd they blew my mind with service and care .thanks guys I was the belt screaming s box accord .yall are true pros amd real great fella.thank you made a bad day better
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June 2024 by Mike Kunstman
Been trying for 2 days to make an appointment for tire rotation. All calls go to call center now that has made it hard to reach anyone. Terrible new system
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June 2024 by Blair Alvidrez
Cannot recommend this mechanic. We have taken our car here to have an alternator replaced and have had to return many times to have the work done again.
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March 2024 by Jeff Hay
Tire warranty is bad. I bought it, explaining that the vehicle would be in Georgia most of the school year. He said if something happens to a tire out of town, have it fixed or replaced and bring us the bill. And we will reimburse you. Of course , something happened, I submitted the bill 9 months ago and followed up three times with phone calls. Still nothing. Just not acceptable
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March 2024 by Michael Braden
Bunch of thieves here stay far far away!
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January 2024 by McKenzie Olguin-Sanchez
My dad swears by them and I can see why. They are great and flexible! Thank you all for coming to my need of rescuing from time to time!
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December 2023 by Jeff Jennings
Good place for your tire needs , a little pricey but they sell excellent brands of tires , also do car repairs, check it out ?
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December 2023 by Anthony Davis
Can't seem to figure out their own scheduling. Had me come in twice to drop the car off but apparently the employee that I spoke to didn't schedule a specific appt. When I arrived I was told they couldn't possibly look at it until next week. Totally get that, but then why was I told to drop the car off?Then, when I finally got an appt scheduled a week ahead for a noon drop off, I arrived and was told they MIGHT be able to look at it. I was also told that I was supposed to drop the car off in the morning, a full 4 hrs BEFORE the scheduled time. Which has me wondering why they make appts in the first place.I understand scheduling automotive mechanical work is tricky, no issues there. I'm upset at how I was treated and the incompetent communications I received that caused this problem.I was never asked if I wanted to schedule an appointment the first 2 times. And only on the 3rd attempt at dropping off my car was I told that morning drop offs are necessary for same day service. A fact that would've been nice to know at the beginning.The real kicker was the lack of professionalism in their response. I never got an apology or an attempt to solve the issue, just talked down to as if the lack of communication was somehow my fault.Such a disappointment, tried to give them my money and business 3 times and won't be back for a 4th.
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December 2023 by McKenzie Roberts
My dad swears by them and I can see why. They are great and flexible! Thank you all for coming to my need of rescuing from time to time!
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December 2023 by David Rarrieck
I really can’t say enough about this location. They are genuine to help very kind, flexible & understanding. The guys here always try to find a way to help everyone even at the last minute. Hats off to the guys here that understand a simple situation and take care of their clients. I’d give 10 stars if I could! Thank you all so much! This is the 4th time I have been helped here at the last minute and they always have accommodated me. I hope the staff realizes the difference they make in our community by help keeping our cars on the road and by having meaningful impacts on the community. Thanks again I am very grateful! God bless you all. Mike an James hats off!
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October 2023 by mark davis
I have nothing but praise for these guys. Car started acting up as i was leaving a restaurant Saturday morning. The car was just stuttering and got worse the longer i drove it. Pulled over called AAA. They towed me to this location around 1:20pm. Luckily it was only spark plugs and i made the 2pm parts cutoff so they only had me in there about an hour tops and i was on my way. You guys are a life saver. 5 stars!
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October 2023 by Tim McHugh
Great folks. They will actually repair your tire if possible rather than sell you a new one. Honest and friendly.
