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September 2024 by Darlene Roell
I usually speak with Lorrie when I call State Farm. She is very helpful and courteous as well as professional. She makes me feel she truly cares. Thank you State Farm for having her on your team. I encourage others to consider Joe Dalbey State Farm for your insurance needs.
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September 2024 by Peggy Densler
Super friendly fast service and I would highly recommend!
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September 2024 by Haley Dominique
I just got off the phone with Lori and she was very quick getting me the documents I needed to update my renters insurance policy! Very satisfied with the service I received.
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September 2024 by Paul Rhoden
Best agent I have dealt with. The people there remember you when you call and make you feel like family. Very honest. 5 stars
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September 2024 by Joyce Ollberding
This company is amazing and always so kind and helpful. Just amazing period ?
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August 2024 by Sally Merk
Our insurance agent changed after 24 years with the same agent. I was feeling concern with calling the new agent when we bought a new pick up. Not to worry. I was treated with respect when Kenny took my call and in moments he answered my questions and professionally handled the transfer. Thank you for excellent customer service.
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August 2024 by Christian Orr
Absolutely a wonderful experience I've dealt with this business for 10 plus years I highly recommend others to check out and take advantage of their services The staff is very nice very friendly they make you feel like family
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August 2024 by Jessica Huckleberry
Lori was very helpful in assisting with my address change!
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August 2024 by velma saireddy
I have doing auto insurance with them for last 18 months- 2 years. When I asking for any information on the insurance plans, they response is very quicker.Thanks to Shannon Sullivan for the home insurance plans recently.
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August 2024 by Rick Klein
I worked with Lori expecting I would have to jump thru some hoops only to be rewarded with a huge premium increase. HOWEVER Lori made all happen so easily and when the time came for the BAD NEWS she gave me GREAT NEWS. She did all my thinking for me… adjusting the coverage and working it so I would have the lowest possible premium. I cannot say enough about Lori and the Joe Dalbey agency as a whole.
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July 2024 by Serena Mcculley
Joe and his crew always has my best interest in mind with my car and house insurance. Glad I have them in my corner
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July 2024 by Catherine Gray
Long time customer and have always had a good experience. Many reasons that I stay at State Farm, even when I see 'deals' for insurance that seem more affordable: We have had a few different collisions over our many years here, and have never had an issue sorting everything out. I've never felt pressured to purchase anything that I don't need or don't want. I can contact them during office hours via text or phone and get a response quickly, and it is always a human that I get to speak to (which is sometimes rare anymore with customer service calls)! Everyone I come in contact with there is polite and respectful. This is how all businesses should be, but it is unfortunately difficult to find this same level of service for your dollar anywhere. Highly recommend.
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July 2024 by Roger Theobald
I’ve been a customer for quite a long time.The staff there is always friendly and helpful. They always make you feel like family and friends, rather than just customers
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May 2024 by Kirk Schmidt
always great service
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May 2024 by Andrew Neace
I spoke to Bryce about getting a quote on motorcycle insurance. Had me covered in the same day. Very nice guy and professional.
