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March 2024 by Josh Harper
I worked with Spencer the other week while looking for an engagement ring and he was so helpful. He answered every question I had and even taught me alot about jewelry and diamonds, he even told me a few things that I didn't think to ask which helped the whole process. So thankful will definitely be back
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March 2024 by Dave Root
Assistant manager with more than a decade as a jeweler changed the battery in my watch and somehow managed to damage the movement rendering it useless. Went to another jeweler and they will replace the movement at my expense. Two stars for a polite interaction at first. Hopefully you won’t be talked down to by Spencer. Was told they will not cover the repair even though the second jeweler said the battery change was the cause of the damage.
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February 2024 by Diane Robertson
Love Aj he was very nice and gentleman. I love his expertise and kindness
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February 2024 by Patricia Rettig
Excellent service and kindness from Spencer.
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February 2024 by Marni Hartman
Spencer for the win!!!!Thank you so much for helping us find the PERFECT ring. Every employee was so nice and friendly. No pressure, listened and was so patient as I figured out what I really wanted.We will only shop at the Crestview Hills location.
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January 2024 by Crystal Jackson
Amazing customer service. Barb was very helpful, super friendly, and very knowledgeable.
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December 2023 by Angel Murphy
Purchased a college graduation gift for my daughter. Unfortunately they were out of the necklace I wanted. I was thankful for the due diligence that was put in to find the necklace. After 45 minutes, she was able to locate it In Georgia. I will have it by Christmas! Thank you.
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December 2023 by Tom Schirmann
AJ and his staff at the Crestview Hills store in NKY are so delightful, knowledgeable, and professional. They were very patient as we looked around to find the right gift and encouraged us to ask questions along the way. We have nothing but the utmost respect and gratitude for AJ in helping us find that perfect gift. Thank you for your hospitality and professionalism as what we thought was going to be a stressful situation turned out to be a very pleasant experience. If anyone needs jewelry please see AJ and his staff as they will take great care of you.While you are there don’t forget to stop in and eat next door at the best Thai/Sushi restaurant in Asiana’s as Jay and Toey are the best too!
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December 2023 by Angel Centers
AJ and his staff were absolutely amazing! They went above and beyond to make my husband and I happy! Lifetime customers❤️
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December 2023 by Sue Back
I do Love my Kay Jewelers. Every one is so smart about their products. Not pushy and they want you to be pleased with your products
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November 2023 by glenn litton
Good experience. Jody worked to get me what I wanted without being pushy. I bought a nice necklace for less than I was planning on spending. I'll be back.
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October 2023 by Kelley Childress
From start to finish Nancy and AJ did an amazing job, they both knew what we were looking for and they accomplished it above and beyond! I'm so in love with my upgraded engagement ring! We had been talking about it for over a year and I finally received it today! Thank you so much ❤️
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October 2023 by Kylie Dressman
AJ was great and help us pick out a new diamond for my set! I'm so excited to see what it looks like !
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October 2023 by Jesse Dressman
Easy and quick. Very friendly staff. AJ is the man!
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September 2023 by Mykil Malone
AJ is the best. I would recommend the Crestview Store for their professionalism and willingness to go the extra mile to make sure you get what you really want. Thank you again AJ and team!
