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“Excellent customer service,exceptional products and fantastic installers earned Greener Stock five stars though I’d give them ten stars if I could. Kellie and Heather were absolutely amazing to work with from the beginning to the end. Their knowledge of flooring products and fantastic customer service (answering a bazillion questions) helped us find the perfect fit for our family. Heather went above and beyond by meeting up with me on her day off. They made the process so easy and accommodating to meet our needs. I highly recommend Greener Stock.”
“My husband and I stopped in TSC for our first time on Sunday, 9/10/23. We had our 2 year old grandson with us. I was looking for a sharpening stone. They had several to choose from. We also picked up some bird suet, hummingbird feeder, and a toy green deer tractor ? for our grandson. We were pleasantly surprised to find out they offer a place to bathe your dog. We will have to try that out. I have three furbabies that I bathe at home but would love to try the Pet Wash Station at TSC. They even supply the towels! It's only $9.99 per pet.”
“The store is 2 stories so it's not wheelchair friendly. If you buy something heavy make sure you bring able body friends as you're responsible for moving it. The furniture there is good quality and the sell appliances and they had plenty of stainless steel fridges some are in great condition, some are in scratch and dent but are new. They also have a small amount of washer and dryers. Plenty of flooring and different colors and if you need vinyl blinds to here before buying from anywhere. They also have limited furniture but they do have a good selection if you need a small collection.”
“If you're looking to remodel your kitchen I highly recommend builders surplus in Florence, ky. I first looked to the big box hardware stores. The answers that I received concerning doing the work with as little inconvenience as possible and in an a timely manner were not addressed. I then tried some independent contractors but was not satisfied or confident enough in their bids. I went to builders surplus where Michelle bowling provided me with an excellent contractor (blue valley construction). Hayden Humphrey, the co-owner assured me the work would be done in a timely manner with as little as inconvenience as possible. Michelle bowling became my personal assistant and helped me pick out everything I needed for my kitchen and dining room remodel. The information and organization builders surplus provided was met with great results. The manager designed my cabinets to provide extra storage space and I also picked up some counter space. The quality and timing of everything met or exceeded projections: custom cabinets delivered in just 4 weeks. The day after they arrived my contractor removed the old cabinets, countertops and flooring. He replaced the base cabinets and flooring, returning use of the kitchen and dining room in just two days. Sindhu granite america came in and Lazar measured for the countertops. the second week the contractor put in the upper cabinets and tile backsplash and granite america installed the countertops. All materials and workmanship met or exceeded expectations.”
“I’ve shopped here for 20+ years. More often than not, I’ve found what I needed. I’m only a little concerned about the freshness of the horsefeed lately. The brand I usually use is frequently out of date. I wish they would put all the older horsefeed on sale, get in fresh feed, and then rotate it better. Other than that, the staff is friendly and helpful, the store is clean and well stocked (considering the supply shortages they’ve had to deal with). I still give the store 5 stars regardless of the horsefeed frustrations I have. And make sure you are in the neighbors club. It’s worth it! I’m always racking up $5 rewards !”
“Always easy to find stuff and employees are mostly helpful... other than the one that just grunts and points, but my brother was a marine so I speak gruntenese...lol”
“My mother received excellent, outstanding, above and beyond, service from Christian and Nicolas today. She's older and needed some help with her old appliances and helped with installation of her new ones. They truly went above what was required of them. Idk if they work for home Depot directly, but I had to make sure they knew what excellent service they provided her. THANK YOU CHRISTIAN AND NICOLAS.”
“Wow, what great customer service at this location. The paint department was so very very helpful. I wish i got their names as they deserve acknowledgment on how great they treat the customers. We originally went to Lowe’s in Florence and got zero help at all. So we left our cart and headed to Highland Heights Lowe’s. We bought a lot of paint as we just bought a new house. We will be back to this Lowe’s for sure!!!! Whoever runs this store, great job and great employees!!”
“Finding anyone to help was a challenge. When trying to find a particular item I was just told the aisle. But they didn't offer to help Mr find it. When I got to that aisle, I still couldn't find it. I finally called the store to have someone come help me. Service was much better at the Springdale location.”
“My mother received excellent, outstanding, above and beyond, service from Christian and Nicolas today. She's older and needed some help with her old appliances and helped with installation of her new ones. They truly went above what was required of them. Idk if they work for home Depot directly, but I had to make sure they knew what excellent service they provided her. THANK YOU CHRISTIAN AND NICOLAS.”
“Love my Lowe's but unfortunately I went to late looking for a red geranium and some marigolds. Still have a nice selection of plants to choice from though. I did forget to get cement mix while I was there. Next time!”
“If I can give a 100 ⭐️ I would. I just want to thank you for the wonderful customer service! Todd is very understanding, friendly, and patient! Without Todd’s help i don’t know where we would have been with our dishwasher fiasco! Long story short he saved us the difficulty! 100% recommend getting the warranty and installation! Lowes workers are very professional and helpful! Also thank you to the sweet lady (I forgot her name) in the appliance section! She was so helpful and sweet as we chose our new dishwasher and saved us a headache! Any questions we had we were answered shortly and in a timely manner.”
“Every employee I encountered was very happy to take time and give me all the assistance I needed. I was also impressed by the amount of inventory available in the store.”
6AM - 10PM
5000 Apex Ln, Florence
Home Improvements
“It’s a great store. The frustrating part was having to wait in line at the back counter for people to calculate how much gravel they needed for their patio when all I wanted was a “pick list” for some mulch. Why can’t they enter the SKU and sell the mulch at the register?”
“When we were shopping at home depot at the Florence KY location, we didn't even have a chance to ask a worker for help when an employee named Chris approached us. He immediately asked us if we were in need of assistance. My sister and I told him what my brother in laws instructions said. He went above and beyond to help us find everything. He had to help us cut and find wood, and then directed us to the vent covers. We were out of there in 15 minutes tops. Thanks chris! This guy needs a raise!”
“Thanks to Jayla and her supervisor (don't know her name) both helped customers with questions, it was great experience at the home depot, and the music at the background was good too. :)”
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“My builder used Signature Hardware faucets in my house. I love the quality and looks of the faucets. They also stand behind their warranty. Customer service representative Carol F. deserves a raise! She represents the company in such a professional manner and ensures a terrific customer experience. I will request Signature Hardware faucets in any house that I have built in the future.”