Grocery Stores in Fort Mitchell, KY

“Let me start off by saying this is my main grocery store. Not only because I live close by, because when I lived down toward Covington, I still drove up to this location. I’m now in Villa Hills and I could go to Erlanger, but I still prefer Fort Mitchell. The store is always clean. The ambience is great, and most of the time I get great customer service. From the deli, to the “butcher“ I am treated as a friend. I’m sure people have bad days (as we all do) but I’ve not experienced any lack of friendliness on those days. THAT is more important than most people realize especially with the grocery store since it’ is somewhere you visit at least once a week, at least for myself. I decided to write today because instead of doing pick up as I’ve been doing 80% of the time since they’ve started it, I went in to do my shopping. I like self check out, but when I have a lot of groceries, I do prefer to be rung up and bagged because it is a lot of work. I was setting my stuff up onto the belt and at the same time I happen to have a tube of jelly in my hand. I saw something dripping onto the floor and assumed it was jelly, cut to the end, it was not… I was bleeding. I had apparently cut myself on one of the wrappers or bags and it was a pretty heavy bleed. Zach, who’s always a pleasure during checkout, asked his bagger, Baldwin to go and get me a Band-Aid. Zach was on top of making me feel comfortable and telling me it was no big deal, making sure I was taken care of. Getting me paper towels and still ringing up my groceries in a timely fashion. Baldwin (who was also very helpful) showed back up with a Band-Aid and it was as if it never happened. I can’t say I’m surprised because, especially with Zach, I always feel comfortable and at times I can be a bit anxious because if I’m in the store on a workday, I’m trying to take business calls at the same time as being in the grocery store and if he notices that he always is super attentive and it actually brings my anxiety down a notch! I wanted to write this review to give the store as a whole an A, but also to give Zach an A+! I just wanted to be sure to give this location the recognition they deserve AS WELL AS pointing out the consistent, GREAT service I always get with Zach. Thank you Zach, & Baldwin! You made an uneasy situation almost like it never happened, so thank you. To the managers; Keep up the great work, without great leadership the employees would not be prone to always want to be so friendly and so helpful, while being happy to help! It does NOT go unnoticed. Also, I usually always find all the products on my list in stock and the store is always clean and organized. Needless to say, I will be back! Definitely recommend!”

“My husband and I were looking for dessert on date night and saw Lupita's as we were driving. It's off Buttermilk by the TANK Park and Ride. This bakery/store was great. There were rows of candy, fresh produce, cooking supplies, and more. The baked goods were incredible and reasonably priced. We got a horn pastry filled with vanilla custard and something similar to a cream puff with a thin frosting instead of cream. They were so good and I will visit again when they're not about to close to ask their name! As an added bonus, the young man working at the cash register was so nice!”

“Regardless of what the majority of reviews have been, I have found that no matter what pharmacy you have to use for your medication refills or first time pickup, each of the pharmacies are extremely limited on the staffing and operations that they provide so, for whatever the reason you've been upset with this particular location or all Kroger Pharmacy locations, they all work extremely hard to find a way to make sure every customer receives the same level of services, costs, and overall supply of medications hospitals, physicians, and nurses in the medical field are submitting to each of their pharmacy locations.
Thank you for all your hard work and effort to make sure our health is in good hands. Each of you deserves the utmost respect for what you have to handle with every customer's orders.”