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“They are wonderful to work with. Very kind and accommodating especially when you are on a time crunch. Very professional and a clean environment. Knowledgeable staff who get the job done effectively and in a timely manner. Thank you for the wonderful services rendered.”
“Tonya and Jennifer O at Abound Bank truly went above and beyond to help me consolidate my credit cards. From the moment I walked in, they made me feel welcome and valued as a customer. They took the time to listen to my financial goals and concerns, and then provided expert guidance every step of the way.Their professionalism and expertise were evident throughout the entire process. They patiently answered all of my questions, explained the consolidation options clearly, and helped me choose the best solution for my needs. Thanks to their diligent efforts, I now have a manageable plan in place to pay off my debt and improve my financial health.Not only were Tonya and Jennifer O knowledgeable and efficient, but they also showed genuine care and compassion for my situation. They made what could have been a stressful experience feel smooth and seamless. I couldn't be happier with the service I received from them.I highly recommend Tonya and Jennifer O at Abound Bank to anyone in need of financial assistance. Their professionalism, expertise, and genuine concern for their customers make them true assets to the team. Thank you, Tonya and Jennifer O for your outstanding support and dedication!”
“Shout out to Kaya !! She help my mom with her CD and she raved about her service. She said good service is hard to come by these days. I watched them and she lit my mom up and she truly is a radiant teller.”
“I've been a member since 2013 and have ALWAYS found customer service to be superb. Any issue has been quickly solved. Never once has staff been rude; something I can't say for the other game in town.”
8:30AM - 3PM
601 Main St, West Point
Banks
“Crystal and Keri are the best. They were able to prevent me from having a complete melt down explained at great lengths what to do and NOT DO they walked me through every step respected me in every way assured me things will be ok . And checked back with me and got me on the right track Home town banking is the only way to go Thank you ladies and West Point Bank”
“I recently moved from PA and can't say enough praise for the team at vine grove. I have 25 years of banking experience from being a teller to moving up to managing 10 branches to becoming a vp. I know when there is a good employee. The csr who opened my acct was exceptional she told me she was promoted to managerThe teller who waited on me today exceptional. They need recognized for their job. They deserve a lunch on the bank. Marilyn Tlumach”
“Great bank with a friendly, helpful staff. Pam, the branch manager, and the others always greet me, personally, when I visit. Thanks to everyone at the Radcliff branch.”
“Ok bank for locals. Not real friendly for ordering coins in large amounts. Refused to order coins. Just not really a people's bank. Like all the rest turning into a bank for just money and not help the people that put the money into them”
“I was trying to get a notary for my secondary dependency applicants. The employee offered me a free notarize service while they realize I am a service member. I did not expect this place to be military friendly, but I am truly appreciated for their offer. Thanks! This is a great place, I will get my dad open an account with Cecilian Bank!”
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“Great experience with abound on Knox. Couldn’t figure out how to change my payment date and had great customer service from Brooke Novak. She made the process easy as could be and fixed it within a few mins.”