Town Center Pharmacy has received generally positive reviews for its service and new systems. Customers appreciate the smooth in-and-out process once inside, with wait times often under 15 minutes, especially after improvements to the prescription pickup system. Many mention that the staff provides good customer service, and the pharmacy is convenient for those on post. The new digital system, including text notifications for prescription status, is well-liked and has reduced waiting times from over 30 minutes to just a few. However, some reviewers note that initial instructions on how to operate the new system were unclear, and occasionally there are longer waits or issues with prescription interactions. In one case, a medication interaction was promptly resolved by the pharmacist, highlighting the staff's helpfulness. Overall, the pharmacy is seen as a reliable and efficient place to get prescriptions filled, with ongoing improvements making the process easier for customers.
This is a very good experience every time I visit. At times there is a wait but never excessive. The clerks are friendly
May 2022
The Waiting doesn't bother me. I just don't understand why people have to gripe when receiving free medication. If they had to pay for Brand Name, as I had to do for my wife, they would be thankful. I might add that during one of my waits, I went across street to Oak Grove and won $3,000.00. Sure paid for my waiting time.
April 2026
The pharmacists are fast and friendly. I can normally get my meds in about 15 minutes from the time I walk in the door to the counter.