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February 2024 by Joshua Lynn
The wort customer service pharmacy around, called to update insurance was on hold for 30 minutes, when the gentleman did answer he was rude put me back on hold, when he answered again 20 minutes later he hung up. Finally get threw and they say prescription will be ready in 30 minutes, show up 30 minutes later they say another 30 minutes, I go back in and for the 3rd time was told it would be another 30 minutes. Will never use this place again.
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January 2024 by James H
I changed pharmacies for convenience. My experience was nothing like convenience, unfortunately.The pharmacy staff were rude and disrespectful on multiple occasions.First, there was a problem with their automated refill request system. I would confirm a refill only to arrive and be told it wasn’t in their system. I patiently tried to explain that the issue needed looking into and corrected, (perhaps some personal information was missing or incorrect), but they repeatedly ignored me, asking if I was waiting for it or coming back later. They never offered to advise the manager of the issue so that they, or an information technology professional might look into it. Therefore, every time I went to pick up my prescription I was told the same thing and asked to wait 20 minutes or comeback later. I’m not an impatient person but this got to be extremely inconvenient, as it would for anyone.Once, a staff scanned a controlled medication I had requested to be refilled. They attempted to pass it to the wrong person, without having checked identification. When the mistake was discovered, however, instead of notifying a manager they simply put it aside, leaving it in their system as “picked up”. When I came to pick it up, two days later, I was argued with and scolded, sternly, stating the same thing 3 times: You picked it up on Friday!”. (It was now Sunday.) This, by the pharmacy manager, who then realized, after the scolding, that it was an error of another associate. And, I would have to wait 20 minutes while he got it ready. I asked information about what happened, trying to clarify it. The manager began, very angrily, telling me “your problem is you don’t like to wait!”, and he very clearly told me , “it seems we can do nothing to make you happy! Why don’t you just change to a different pharmacy!”. I told him I would go home, (having walked there with our Pomeranian), and return in our vehicle. He avoided me when I returned. No apologies.I contacted their customer service team to complain, after the first angry episode, in June. I contacted them repeatedly after this horrible experience persisted, a staff attitude problem, that, even after an apology from the GM, didn’t improve. On my last visit, there were 4 employees, counting the pharmacy manager. They proceeded to act like a bunch of hyenas, laughing and painstakingly trying to extend the simple process of picking up one’s prescription. My spouse was with me, witness to their behavior. My spouse insisted to pickup any medication for me in the future.I decided to change pharmacies the next day.I cannot express in words the stress I was forced to endure by this ongoing problem, from changing pharmacies in May, until now, late November. It has been horrible, and it’s extremely unbelievable that any business, especially one dealing in healthcare, would tolerate management and staff who behave like these.
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November 2023 by Rhonda Cisnado
Great pharmacy
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November 2022 by Google user
Never have a problem here. Workers are nice and helpful too.
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June 2022 by Crystal C.
For months have been having issues with the pharmacy getting meds covered. They always claim meds will be ready at x:xx then you show up at said time and they say oh it'll be 15-20 minutes we'll have it ready. Come back in 20, then they tell you oh it'll be another 15-20 minutes and we'll have it ready. Who has the time or the gas to keep driving back and forth?? Then they don't get the proper insurance coverage so I've been over paying for my meds for months! Then they say I can't pick up the meds without an ID suddenly, even though I've been picking up the same meds for the better half of a year. I gave birthday, address, phone number, names on the account and after all that they say you can't pickup without an ID. Then argue with me "it's the law" but usually we recognize people and give them their meds. Okay... you know I've been coming here forever and now you want to make things difficult because I don't have my id. They agreed to do it this one time, and I told them that's fine because after this month we won't be coming back. Been thinking of switching for a year now because of the non-stop issues. The last 6 months have been the worst and this event topped the cake. Every single time it's one issue or another, they don't have a tech there to fill the meds or to call the proper people... the list goes on and on and on! Find another pharmacy and save yourself the hassle!
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February 2022 by TUCKY
Went in to pick up 2 prescriptions . One was $47.99 another was $4.00. The woman named Emiley rang up 47.99 x 2! I almost paid $103! Then I caught her error! Instead of admitting her mistake she continued to say loudly I WAS WRONG! She shouldn't be allowed to treat anyone so disrespectful! Will contact Walgreens Corporate !
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February 2022 by James Combs
Pharmacy at Walgreens: What a joke !!!!
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January 2022 by Tristan Cakes
Never have a problem here. Workers are nice and helpful too.
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October 2021 by John S.
Very helpful and friendly. The pharmacy staff took great care of me when I had to get my shot. I called and got an appointment online and didn't have to wait. They made sure everything was correct and was very private. very professional and caring.
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October 2018 by Its Me
Shop here alot, nice workers, clean store, everything easy to find
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November 2017 by Ghost A
Shop here alot, nice workers, clean store, everything easy to find
