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April 2024 by Nick Muzy
Fast and easy!
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March 2024 by Sharon Poff
I had amazing service today !! The staff was friendly and took great care of my car!! Thank you to everyone there
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March 2024 by Andrew “Drew” Brunner
Fast, excellent service.
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December 2023 by Todd
I usually go to the one on mall road but I was near this one (by the old kroger) so I decided to use them.I love the customer service at the mall roard location, but this one was awful. I dont know what was up with this crew at around 9am but dang. The manager (assuming) mumbled his lines and just went through the motions. The dude under the car said my truck "was a pos truck" to the dude filling the air, and the dude doing the air was just mumbling under his breath the whole time about the work in general and other customers. If you look through my reviews, Im generally positive and not the type to slam a business, but this one needs some work.I get work sucks sometimes, but to comment about a customers vehicle simply because you dont like trucks is just really dumb and to keep talking about other customers is childish. These guys need a lesson in courtesy and customer service because at no point was I rude or one of those "needy" customers that want everyone sucking up to them and at no point was the person next to me rude either. We're litterally just sitting in our cars waiting while these guys complain. Im there to get an oil change and to be polite, I expect that in return.Ill be keeping to the mall road spot.
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December 2023 by Pamela Lay
I have been having my oil changed here for years I've never had a issue. In and out in no time!
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October 2023 by John Mann
Good place to get your oil change. They try hard to sell you all the extra things like wipers and batteries. I usually do that stuff myself but I hate messing with changing the oil. Super friendly staff.
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October 2023 by Matt Walls
Disappointed that they stopped service burgers but their vehicle serving skills are very above average. Would repeat.
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August 2023 by Pat Bosler
These guys overfilled my oil right before a road trip. I drove the whole weekend spewing oil. It dripped all over the engine and onto the road. After the road trip, another shop inspected it and said that leaking was due to overfilling the oil and seals could have been damaged. The manager refuses to pay for cleaning up my engine and inspecting the engine for leaks. Total incompetence and failure to take responsibility.Antoine has all of the receipts for inspections and clean up. I always miss your phone calls. I don't need to hear your excuses. Just pay up, Pal.Claim CS0464112.
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July 2023 by Pat B.
These guys overfilled my oil right before a road trip. I drove the whole weekend spewing oil. It dripped all over the engine and onto the road. After the road trip, another shop inspected it and said the damage was due to overfilling the oil. The manager refuses to pay for cleaning up my engine and inspecting the engine for leaks. Total incompetence and failure to take responsibility. Antoine has all of the paperwork. I always miss your phone calls. I don't need to hear your excuses. Just pay up, Pal. Claim CS0464112.
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July 2023 by Tiffany Ohmer
Really respectful honest guys in there and they didn't treat me any different then other
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June 2023 by Ryan PZ
Normally this place is ok but last vist was less then expected!
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May 2023 by Thomas OShaughnessy
Joe explained all the services that Valvoline offers and Blaine was very efficient and professional. I'll be sure to recommend this business to my friends and family. Thank you !Service: Oil change
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February 2023 by Alex Gonzalez
Only reviewing so it's on record, got my oil changed here earlier and as I left for work, I noticed a ton of smoke started coming out from under my hood, pulled into the UDF up the road, and saw a ton of oil all down the side of my engine and on my exhaust manifold.
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January 2023 by Micah Tee
I had a great experience a few weeks ago at this location. When I got home, my skid plate was dragging and I live 1.5 hours away. I called them and they said they would take care of it. I tried to get it taken care of at another Valvoline location closer to home but they refused and told me it wasn't their problem. Ethan from this store ordered the part and called me to let me know it was in. I had to drive a long way to get it right, but when I arrived, they put it on and they were great. Ethan knows customer service and treated me professionally throughout the process. I only wish that all their stores were as good at customer service as this one is.Service: Oil change
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December 2022 by Todd Goepper
We had an emergency and they took us right in and installed a new filter. I old one was not installed correctly and we lost a lot of oil. Great service. Nice people! Highly recommend!
