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March 2024 by Donony Grant
By far the best group of store employees that has ever assisted me. Always friendly (most of them), and we always have fun about my sneaker habits. I love this team!!!
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March 2024 by Rossy Lopez
Good service and nice people
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March 2024 by Elaine Magliocca
Highly recommend this UPS store! In and out is the name of the game at this store because everyone works and stays on task!
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January 2024 by Taylor M.K.
I'd give negative stars if I could and it's all because of the Karen with the bad attitude. It was giving racism tbh the way she was so quick to get aggressive with two Black and Brown people. We went in there to get a title notarized and copies made of the documents. Karen was rude the moment we walked in the door glaring at us as I asked if they had notary services. She quickly said no not on Sundays and asked what we were notarizing. I told her a car title and quick and rudely again she told me they don't do those. I told her we would find an online notary service because we still wanted to pay for copies of our documents once we finished Store was basically empty when a few minutes into standing off to the side trying to connect with the online notary she came over again very rude and aggressive saying some nonsense about how they weren't the kind of business we could do this at?? And that we'd need to leave once a line formed. There was never more than 3 customers in that store the whole time we were there and we were off to the side at one of the side counter tables the whole time not in anyone's way. We ended up leaving to finish prepping our documents and went to another store to print before Karen came back to attack. Do not go here especially if you're a POC. It's probably the same lady that other reviewers had negative experience with. Save yourself the trip and don't take the chance.
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January 2024 by Josh Cutler
Employee: “Those are shipping labels not codes, we can print them for $2.12 a piece”.Me: “I’ll print them at home and never visit here again”Employee: “OK!! ?”Update: Went to Staples on mall rd and they printed them for free and said thank you for using us
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January 2024 by Michael Spille
Been going here for along time to return my Amazon packages. I asked for a piece of tape to tape the flap shut. The short lady with black brown hair says, “you can buy tape over there.” They weren’t busy. I have never seen this person before. I would think you would want Amazon returns to keep coming to you. I guess we just need to tell Amazon to go somewhere else. Not the people that are usually there. I like those people. She hates her job, I walked out. I don’t want to waste my time on people that can’t actually be nice and show simple compassion towards a customer that is in a hurry.
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December 2023 by jessie rudde
They were so busy, but everyone was so friendly and working so hard! It was really awesome, everyone was doing a great job and being so helpful!!!
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December 2023 by Andy Zehnder
I wouldn’t normally be “excited” to go to a shipping store, but I have to say, this place is run like a well-oiled machine and when I need to make an Amazon return, I’m happy to make a quick stop here. They are fast, helpful, and even friendly to boot.
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December 2023 by Sharon Trentman
Waleed is the best! Always on time and always has a positive attitude. Most delivery people have zero personality, but not him! He seems to adore what he does and it makes our day to see him. UPS needs to hire more people like Waleed!~Florence Mall Kay Jewelers
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December 2023 by impailer79
DEALING WITH DOYOS! Ups wanted to charge me $40 to send a 16 oz package, which yea it’s UPS…. They are the most expensive…. BUT THEN these doyos wanted to tell me that I could have my static sensitive micro board in a static safe wrapper!!!! And that they would have to package it for me, and even if I put my package in a box myself I was told they would open it and wrap it in bubble wrap and take it out of the static safe wrapper!!!!! You gonna charge me 40 American dollars and tell me how to wrap my package in something that can short out my board!!!!! Complete garbage
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December 2023 by Rielly Elyse
Customer service is really stellar. I wish I got the names of the two women who helped me, but nonetheless I really appreciated them!! Will definitely be coming back!
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December 2023 by DMDE Designs
This is not a UPS, do not go to ship here. Turned away just trying to ship a small box. Is only good for Amazon returns and making copies.
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November 2023 by Travis German
The customer service is Great and fast! Iv used USPS, FedEx and UPS. By far UPS is my choice of service! The ladies are fast friendly and knowledgeable! Only thing I would say is they need to make the self checkout compatible to macari's platform. Other than that five stars
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August 2023 by angela ulloa
Closed 2 min early. I already had a code and everything. I met the lady at the door and she opened it to lock it right in front of me. I didn't argue. I just left. She looked at me hard before deciding not to let me in.
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August 2023 by Michelene T.
Long lines but they were so fast! So if you go there and you see 10+ in line, don't worry!!! They know what they're doing!!
