-
July 2024 by Jamie Lee
Only went for Amazon return but was super impressed with the customer service, cleanliness and organization of store.
The brunette gal that helped with my Amazon return was PHENOMENAL! She deserves a raise and then some. Excellent multi tasker, efficient and courteous. Handled pressure well. There was a line of us with returns. Knocked us out no problem. Plus she was answering phone calls. With a smile!!
Kudos to you! Great things will come to you in life. Keep that mentality. Keep smiling.
You're awesome!
-
July 2024 by linda sheman
Was looking for a printer. The sales person was so helpful with choices. Gave me credit for my recycling printer and explained the reward program. I actually received SERVICE which is far and few these days. All in all good prices and perks.
-
July 2024 by Suzanne Rae Piatt
I love this place. They have everything you need, office furniture, and paper supplies, and the manager is always available to help you with your needs..
-
June 2024 by Matt Weiss
Great experience. Very helpful staff. Manager has outstanding customer service skills.
-
June 2024 by James O'Daniel
Great customer service agent who had a smile on her face and appeared to enjoy her job
-
June 2024 by Charles Dryden
Good service but didn't have everything I needed
-
June 2024 by HooHoo Says
Recently, I visited Staples Store #0049, in Florence, KY. While returning an Amazon product, my first associate, Patrick was friendly, helpful. and efficient! He was calm and professional, and yet all of the associates worked very well together, and the treated their customers with great customer service.
Absolutely, I LOVE the easy-peasy Amazon return process at Staples stores!
Elliana, another associate was moving around the copy floor efficiently performing various print tasks. And I was able to ask her a few questions about printing at Staples. She was super helpful and knowledgable.
As a matter of fact all the associates I encountered were good at their jobs and had these really fantastic attitudes. They treated me well every part of my visit.
Finally, just for shipping a package or returning an Amazon purchase, Staple's ship person helping me gave me a store COUPON for a pretty good percentage off a single purchase! Which I LOVED.
Its was a pleasent surprise to get a nice % discount.
This wonderful young cashier named Parker checked out my purchase for me, was friendly right away, and fun. He treated me with respect and I appreciated it. All the associates were sincere human beings.
-
May 2024 by Renetta McBride
Easy location of products
-
May 2024 by David Kramer
I purchased a desk chair for my office. I found the one that I was looking for at the Florence store. I paid an extra $20 to have it assembled. It was around noon when I bought the chair. Around 3:00 pm the manager called to let me know that I could pick it up. Great service!
-
May 2024 by George
All the staff are friendly and knowledgeable. I had questions on how to use the print/copy center and the employee was very helpful and answered all of my questions. Very clean store and the products I need are always in stock.
-
April 2024 by Joe Sandusky
Printer hasn’t worked in a month
Go to another print shop if you need banners
-
April 2024 by sy eseerf
The staff was very friendly, knowledgeable and helpful. They had a great selection. All around great experience!
-
March 2024 by JitkaKac
We came in to look for a good office chair. All the employees were very welcoming. Shout-out to Maggie who helped us choose the right one and she even matched up the price with an online offer to get us a discount. We are very happy with our experience in this store.
-
January 2024 by Natalie Kerr
Extremely kind service and manager was very helpful. I would highly recommend this Staples for anyone looking for excellent and quality customer service!
-
December 2023 by Jonathan Luke
Lady at Amazon return counter had a very unpleasant disposition. Store was moderately clean and organized. Restrooms were not particularly well maintained.