Sleep Number in Florence, KY, offers a unique experience for those looking to improve their sleep quality. The store specializes in adjustable beds, allowing customers to customize their mattresses for ideal firmness and comfort. With SleepIQ™ technology, their smart beds track and enhance sleep patterns, ensuring deep, restful sleep. Customers consistently praise the knowledgeable and patient staff. Sales representatives, including John and Barry, provide comprehensive assistance, answering questions and guiding clients through their options without feeling rushed. Many shoppers appreciate the time taken by staff to help them find the perfect mattress, which is crucial for their well-being, especially for those with back and neck issues. The purchasing experience is highlighted as positive, with customers feeling supported throughout the process. Several reviews mention that staff members are attentive and willing to revisit details to ensure satisfaction, making them comfortable with their decisions. After visiting the store, customers leave excited about their upcoming purchases and hopeful for better sleep quality. Overall, Sleep Number in Florence stands out for its commitment to individualized sleep solutions and exceptional customer service, making it a recommended destination for anyone in search of a new mattress.
The associate that assisted me in the store was great. The part that is frustrating-I’m still waiting on part of my order(sheet set). I understand ithe sheets are a new product but if they’re not available to be shipped within the expected couple of business days, why have them on the web?
November 2025
Great experience. The gentleman working was so informative! Thank you!
October 2025
My bed has not been delivered yet. However, John Wood ( at the Florence ky store) was very patient and helpful in explaining the mattresses and how they work. Along with the decision as to which mattress would be best for my needs. If the mattress is as helpful as John then all my back and neck issues will be gone.
