O'Reilly Auto Parts store #2091 in Florence, Kentucky, offers a wide range of parts, tools, and accessories to help with vehicle needs. The store provides helpful services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums. Customers appreciate the friendly and knowledgeable staff, with many noting helpful and fast service when ordering parts. The store is known for its helpfulness, with staff willing to find items from other locations if needed. The free Loaner Tool program is available for one-time use with a refundable deposit. While most reviews highlight positive experiences, some mention that staff can sometimes be rude or need to improve attitude. Overall, O'Reilly Auto Parts is a reliable choice for affordable, available parts, and excellent customer service.
Customer service was a 10/10 very friendly and made return easy definitely better customer service then the o’Reilly on us- 42
November 2023
i loved the service i got here, the hispanic young lady who put my back break light she took her time with me when she didn’t have to!! the woman of Autozone are really stepping up
November 2023
Very helpful & fast service in ordering my part(s). Thank youWe will return again. We ALWAYS use O'REILLY'S.
