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June 2024 by Kim Waymeyer
Great service! With Erin and James
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June 2024 by Dennis Sparks
Debbie was great. She even crawled on the floor to help us look at all parts of the chair. Very helpful and no hard sell.
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June 2024 by Lauren Roth
I was in the store on Saturday, June 1 with my dad trying to pick out furniture to furnish a new studio apartment. Cynthia and Debbie K. went out of their way to help us find exactly what we were looking for. They were not at all pushy, but rather very friendly, funny and incredibly accommodating! I will definitely come see them again if I need any more furniture and would recommend that anyone come and ask for them specifically. :)
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June 2024 by Barbara Taylor
Lewis Thorp provided exceptional service. He is extremely knowledgeable and very kind. He is a great asset to your sales team.
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June 2024 by Jennifer Connelly
Our experience with sales representative Cynthia Piper, at the Florence KY Burlington pike location , was excellent and very professional!! She helped my self and my husband purchase a sofa. When the delivery fell through and we were unable to get the couch at a time we needed it, she and the general manager worked with us to get the matter resolved. They addressed the matter and we had our couch when we needed it . Thank You Cynthia.Jennifer and Gary Smith from Edgewood KY
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June 2024 by J Banta
Matthew and Erin were excellent in helping to locate dining room table and chairs for an extremely picky request.
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June 2024 by Richard Cardillo
Very impressed with the selection of furniture and decor items at the Florence store. Employees are friendly and the delivery workers were awesome. Would not go anywhere else for furniture.
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May 2024 by Michelle Oglesby
My husband and I stopped in on Memorial Day on a whim after talking for years about purchasing new bedroom furniture. After looking at several sets, we landed on a suit we really hadn't expected to love, as it was very different than other furniture we had looked at in the past. Roy Strader met with us to go over pricing and availability of the set. Considering we hadn't planned to make a purchase that day, both of us were worried about making a spur of the moment decision without looking at other stores. Roy did not pressure us or make us feel like we needed to make an immediate decision. He helped us understand what our options were, what the price differences could be and gave us his information so we could call him directly if we needed anything. Later that evening, we decided we wanted to purchase the furniture. Roy took our call with minutes to close and told us he would call us back when he was in the office to process the order. While the furniture hasn't arrived yet, I couldn't be happier with the level of customer service we received. It's refreshing to work with a salesman as helpful as Roy after having worked with so many other pushy sales folks in the past. Thanks, Roy! Hope to come back and leave a review about the delivery process once we've received our furniture.
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May 2024 by Sara Mitchell
James was awesome on selling my husband and I our new mattress! He was jovial, kind, and took his time. I’m so excited for my husband (lumbar surgery ) to get a good night sleep! James was outstanding! Very knowledgeable and had answers to all we asked!
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May 2024 by Margaret Bothman
Very wonderful service
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May 2024 by Nicole Slyman
Debbie Kuo provided a wonderful buying experience!
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May 2024 by Debbie White
James was so helpful. Thank you so much!!!
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May 2024 by Rachel Poe
Debbie was absolutely the most helpful person! Went to several different stores before finding what I wanted and she was extremely helpful!
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May 2024 by Ashley Goebel
Cynthia was very helpful. And helped me find a great couch for a great price.
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May 2024 by Aleisha Bell
Cynthia in the Florence KY store was amazing today. She was friendly, helpful, knowledgeable, and patient. My husband and I will recommend this store, and Cynthia specifically, to everyone who asks.
