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January 2023 by Jeremy J.
We had a good time walking around Macy's looking around for items in purchasing things to take an hour trip. The man at the counter that waiting on those was very friendly and we talked about the Steelers football game which I enjoyed. And store was nice and clean.
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October 2022 by Heather M.
So the last time I bought a winter coat, I did so at Macy's. It was lovely. I needed a new coat, so I went back to Macy's. I looked in the plus sizes, no coats. Maybe they just combined their coats. Nope. No plus sized coats in ladies' coats. I go back to plus sizes. Nope. I then saw a lead coaching an associate and walked up. I asked where the plus sized coats were. The two of them, in a condescending manner, pretended to look around the department without moving. Then said, "I'm sorry we don't carry those. You'll have to go online." I put a big smile on my face and spoke in a positive tone, because the discrimination isn't their fault. And I told them that I'd spend my money elsewhere and that, pardon my French, but Macy's could get fucked.I will be replacing my coat at a competitor.
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March 2022 by Natalie H.
Quick road trip to meet my college aged daughter for a shopping trip to hopefully find the perfect Sorority Spring formal gown. Started at Macy's not thinking we'd find much but ended up pleasantly surprised by the varied selection of more formal gowns in a variety of sizes available. Multiple dressing room try on sessions later, we found "the one" jewel toned rose and perfect except for needing alteration to shorten the length! Yay! Very helpful customer service, friendly check out staff, and we had extra time to shop then grab dinner together since the formal gown search was surprisingly easy and took less than an hour!
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December 2021 by Holly L.
Macys rewards program says I have $10 but when I type in my birthday it's invalid. Employee was just like meh sorry. No help. Stupid program.
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November 2021 by Shawn F.
Separate from Macy's proper, Macy's Home is an anchor store in another wing of the mall that specializes in home decor, furniture, bedding, kitchen items, vacuums, etc.They had an impressive selection of holiday items, though the location near Kenwood was better. A lot of the stuff I looked at was also missing any indication of its pricing, which seems either incompetent or shady.
