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July 2024 by Susan Buemi
Sales lady at Sephora was exceptional in helping me! Definitely will return to that location inside of Kohls in Florence.
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July 2024 by Roger Phelps
Great place shop
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July 2024 by Karen Croswait
A total mess! So sad!
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June 2024 by Elizabeth Snelling
An associate named Nick assisted me to find a pair of shoes for my husband. He went above and beyond to help me.
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June 2024 by Hank H
Love Kohl's
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June 2024 by Jason Bock
The carts don’t leave the building instead it just slammed the brakes and whips my baby’s head back and fourth. Now tell me how that helps anyone. I have to now carry items I bought and my crying kid to the car with the cart stuck in the door way and other customer trying to leave. All because khols can’t afford a to pay a person to go get the carts from outside
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June 2024 by Steve Lentz
Great shopping experience at this store
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June 2024 by pamela andrews
One of the worst Kohl’s Dept Stores I have ever been to…I walked in and no one spoke made eye contact with the Store manager and or a manager and kept walking in… I did self check out and lady at there was on her phone never looked up and until I walked passed her then she said have a nice day….
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May 2024 by Chris Overholster
This location mirrors the layout of all other Kohl's and the products and selection matches. As a general statement of the Kohl's brand overall, this location along with all others is no longer the destination for heavily discounted merchandise. You can still find deals but not to the degree that you used to be able to find.
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May 2024 by Duane Whitaker
Great selection. Little pricey
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May 2024 by Stuart Bidinger
Great values
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May 2024 by k Villa
This Florence kohls has the worst customer service representatives I have ever encountered. They should not be called customer service representatives! They were not helpful not friendly! And absolutely not helpful! The 4 women were standing around eating couldn’t be bothered to help! The cashier was lazy and unhelpful. She and appeared to be very unhappy in her job!
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May 2024 by foxy
Had a buy online pick up order. Real easy. Staff was helpful!
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April 2024 by Jane Shelton
Poor customer service!!
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April 2024 by Annie Kacy
I love the friendly employees and the customer service is exceptional. The store is always tidy and that's a big plus.