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June 2024 by Sarah Strouse
Avoid. Kerry Mazda service recommended a few thousand dollars worth of repairs to my CX-3. I got a second opinion at a private shop and everything Kerry had said was broken or needed replacing was in good working condition. All I needed was a few new bulbs and windshield wipers. Not new shocks, belts, or sway bar.
Also notable: the last (and final) time I had an oil change there, it took three hours and they didn’t even change the filters. Good luck if you choose to take your car there for service.
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November 2023 by Ken H.
They want your money as long as you are standing in front of them, but don't ever expect their attention if you want their help to buy out a leased vehicle from you got from them. I left a message well before 10am this morning and never got a return call until well after 5pm and that was after I called and complained and was told they were too busy to take my call. Kerry Mazda is the worst dealership I have ever dealt with in my entire life and I wish to God I had never strayed from Airport Ford, where I have purchased over 5 new vehicles in my life. What was I thinking of. Anyway, a quick phone call to Mazda Financial Services, I had the buy out package emailed to me, and went to my own bank to obtain financing, saved money by eliminating the dealer.
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September 2023 by Shelly Shelton
Got out quicker than I expected
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September 2023 by Joelyn Meyer
Went to Kerry Nissan for oil change and tire rotation... I usually have exceptional service here..but this time I was told it would take an hour and twenty minutes tops and it took two hours plus my tire is making a strange sound..very disappointed
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September 2023 by Wilma White
Used them for mfg recall
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September 2023 by Bruce Thomas
Good customer service and it was done before the estimated time
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September 2023 by Don Ecklar
Professional and courteous
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September 2023 by Brad Bahuguna
Perfect thanks
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September 2023 by Chris Ecklar
Very smooth and respectful buying experience. I’ve bought two vehicles here over the years.
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April 2023 by Pat Stricker
I had both my headlights replaced because of a class action suit filed and I was notified of in 2022. It took a year for the replacements to get to the dealer and/or to be next on the list? Repair took two hours. I waited in the lobby. Lobby was neat and clean and I was able to watch TV. Courteous customer service. Lights looked great after they were installed.
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April 2023 by Edward Cunningham
Kerry Nissan performed an oil change on my Toyota Highlander that I purchased from them and washed my vehicle— excellent service in a timely manner!Services: Vehicle Inspection
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March 2023 by Mel Cooper
I called and ask for a tire and wheel as my car did not come with a spare tire. The sales person was very pleasant and helpful. He called me when the tire / wheel came in.When I got there the service dept put the tire on the wheel. They checked the tires already on the car. Everything was fine.I trust the work you do on my car. Thanks.Service: Tires
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March 2023 by Samantha Goldsberry
They charged me $180 for an estimate basically. I was having major issues with it, so I brought my Tucson in to try and figure out what was wrong. They told me I needed a whole new muffler system and that would cost me around $3,600. Knowing my car is a 2016 and only has around 70,000 miles, I didn’t think replacing the entire muffler system was necessary. I was right!! So, I paid Hyundai $180 just to be told that I needed work that I really didn’t. I took it to a mechanic out in Florence instead, and they were able to replace the catalytic converter total price $417! I didn’t need all the work Hyundai said I would. I saved around $3,200 by not listening to Hyundai. I still want to know why it cost $180 just to have a mechanic look at my car to tell me what the issue was?!!Services: Exhaust
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March 2023 by David Dannemiller
They were prompt on the service and finished quicker than they estimated. They also washed my truck after just an oil change. I would recommend Kerry Nissan to any potential customers.
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March 2023 by george shumway
Got car back and within 50 miles I had check engine light on,heater fan doesn't work,oil pressure light is on the service department sent a wrecker service to pick up vehicle.Services: Auto engine diagnostic
