JCPenney is described as a nice, clean, and well-kept store that is well-organized with an excellent selection of merchandise. Customers appreciate the wide range of national and private brands for apparel and home furnishings. The staff and associates are consistently noted as friendly, polite, and helpful. Many express satisfaction with the variety and bargains available for clothing. Some negative points are mentioned regarding maintenance in specific areas. The rear entrance for curbside pickup is noted as having trash and filthy glass. A portion of the adjacent mall is closed, which creates an eerie atmosphere with music playing and lights on, heightened by a statue that some find creepy. Despite these isolated issues, the store itself is viewed positively, with customers glad it remains and planning to return.
I have a hard time finding my shampoo & conditioner... Biolage Full Density. Also, my granddaughter's Biolage Hydra Source shampoo and the conditioner. I order them on-line with JC Penney and pick them up at the store. Very easy!
May 2024
Great selection of practically everything! Huge 2 floor store
May 2024
One place that hasn't changed much in 20+ years that I've shopped here. Nice store, well-kept, and I still know right where to find everything I need. Levi's have gone up a lot, but the selection is still good. Thank God you can still use the fitting rooms in some stores, or I'd have to buy skirts instead of pants!
