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October 2023 by Vince Edwards
Worst customer service experience ever this lady work at the desk at like she never seen a African American before I ask her to reload money on a debit card she ask me a stupid question like what you mean reload
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October 2022 by Jay Armstrong
This branch is the absolute worst. I've been a Huntington customer for over a decade and I NEVER have the trouble I have here at any other branches. Tellers will sit and talk to each other about their kids while a line of people waits. The goal of the tellers here doesn't seem like it's to help customers. It's to look for reasons not to help them. I do my best to avoid this branch but unfortunately I had no other option this morning.
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June 2022 by Eliot Sloan
Huntington has always been good in my book. The people there are thorough and very helpful.
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January 2022 by Ronnie Bennett
Worst service ever they are so rude here what’s sad is the bank is not bad it the people here
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October 2021 by Angel M
I absolutely love Huntington Bank! The staff is always friendly and helpful. I like the 24 hour grace on accidently going into a negative balance, plus they make every effort to let you know so you don't have to pay an overdraft charge. I have been a customer for 6 years and have never had an issue. I can't day the same for US Bank. I had been a customer for over 20 years and had quite a few issues with them.I guess my only problem with them is that since i moved, I no longer have a location nearby. It would be great if they put one in Campbell County.. A great location would be around Newport Pavillion or The Newport Shopping Center, because they have that new Newport Gaming spot. The places I mentioned are very high traffic areas. Huntington, please consider it. ♡
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September 2021 by Phil Eilers
What happened to customer service anymore, sorry you have to get up to do your job.
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September 2021 by Jadyn Brumer
Very bad customer service experience with Debbie from this location. Very unprofessional and unfriendly.
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August 2021 by Stephenie Kiskaden
This branch messed up an image of a large check 8 weeks ago and they still can’t seem to fix the problem. There isn’t ever anyone there that can help you if there is a problem.
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January 2021 by Josh kohne
Always a great experience, however as I’ve been sitting in line for 15 minutes now highly upset, they should have more than one teller. There is 8 other cars besides me. Get it together!
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January 2021 by Daniel Dotson
Excellent....
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November 2019 by Justine Boneberg
Very friendly and helpful staff!
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August 2019 by Gail Carroll
Bank staff is always very friendly and helpful. Has a convenient ATM. There always seems to be enough tellers to accommodate customers quickly.
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July 2019 by MAC Alloy
Everytime I come to this branch to pay a bill, either one of the tellers looks at me like I'm crazy with the question "A bill? What kind of bill?" And proceeds to act like they have never served someone who's come in to pay a bill before. Shaking their heads constantly like I'm a burden. This is one of the five branches in the area I use and I have never been treated like this. This is the 4th time this has happened which resulted in this review. Absolutely ridiculous.
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July 2019 by Mitchell Carman
Everytime I come to this branch to pay a bill, either one of the tellers looks at me like I'm crazy with the question "A bill? What kind of bill?" And proceeds to act like they have never served someone who's come in to pay a bill before. Shaking their heads constantly like I'm a burden. This is one of the five branches in the area I use and I have never been treated like this. This is the 4th time this has happened which resulted in this review. Absolutely ridiculous.
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January 2018 by Billy R.
As far as I know this bank is good. Was easy to open a checking account. The banker did have one of those nasty plug in air fresheners which filled her office and part of the lobby. But I can't fault someone for liking toxic chemical smell. No fees! Free checking!
