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February 2024 by Charlie Martin
To be honest, US Bank doesn't have this problem. If you're a person that has kids and a wife and live kinda paycheck to paycheck, don't use the atm for check deposits. You can deposit 100 checks (which are Huntington Bank checks, only reason for the account) from the same company for years, and if it's 30 minutes after they close, don't use atm. They'll put a hold on that check, even if you're in the green and owe nothing. Up to 7 days. And they decide when to give you YOUR money. They do that because they know you'll live off that money and withdraw it. They want to hold onto YOUR money as long as possible. Watch out. Would give them negative 10 stars if it wasn't for the clerks. Super nice people, but the higher ups will let you starve before giving you what's yours. Facts, be careful with them. I know it seems petty but I have to wait on a little 3000 dollar check to clear that's coming from a another Huntington account. Please. A thousand petty incidents adds up to the big picture. And they wonder why a big part of the population doesn't trust the top. Hmmm. But I'm on life lesson number 4,024, don't deposit checks into an atm
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August 2023 by Kelli Godbey
I wanted to investigate loan rates before making a significant purchase so I called a couple different banks in the area. I lucked out spoke to the most delightful banker at the Houston Road location named Jessica. She took the time to understand what I wanted to do, she asked great questions, and was able to explore a few different options that were personalized to me. She had me consider every bit of my overall finances before making a recommendation and by the end of my conversation, she felt more like family than just a banker. I cannot express enough how rare it is to find such a personal, thoughtful person at a time when finding good help is so hard these days.
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August 2022 by G M.
They are a very unforgiving institution. Bankrtuptcies are present for a reason and are wiped from a credit file after 10 years but with Huntington, even for a small $$ amount discharged in bankrtupcyover 25 years ago, they will blacklist you for life from even opening a checking account. With that kind of policy, who would want to put their money in that dumbass kind of institution anyway, what a lousy way to do business. They will hold your money hostage (saw this happen to a guy while I was there) regardless of the need to get your own money out. Poor business practices -- I look forward to the day when they are out of business and a better and more reputable bank stands where they are now. Do yourself a favor, go anywhere, but do not go to Huntington Bank, their policies are not for you or anyone else. They totally suck!
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June 2022 by Rita S
Lobby not open because drive thru is open??? WTH line to the road ... need new management
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April 2022 by Sheree Weichold
Very dissatisfied with the loan process. Minimal communication. The process was very automated.
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May 2021 by Teri Scudder
Slowest branch in the northern Kentucky area. Been here numerous times and be prepared to be there a MINIMUM of 10 minutes. Just waited 25 minutes to deposit money. Absolutely uncalled for. HIRE MORE EMPLOYEES!!!!!!!!!!!!!!!!!
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December 2020 by Kevin Willenborg
Honestly 1 of the worse banks ive been through i always have money missing in my bank and ill call and supposedly it doesnt happen i get no answers from anyone just a few weeks ago a elder man went in because $5,000 went mysteriously missing from his bank account he had just cashed a week prior. They all have auttitude problems and act as if they are above everyone do not bank through Huntington worse life expierence
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December 2020 by Renee
This bank has the absolute worst customer service. No one ever answers the phone and the 1800 number won't get to a representative. The last payment on my loan has been messed up for weeks but I can't reach anyone who can help me fix it. I will NEVER get another loan through them.
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June 2020 by Michael B.
They don't provide deposit slips. The over-priced Harland-Clarke checks include one deposit ticket per book of checks. You can't buy postage stamps through any Huntington ATM I've been to. They false flag half of my Amazon purchases causing delays. They close at noon on Saturdays. All banks suck and Huntington is no exception.
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November 2019 by Ahmia Bennett
Awful customer service
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August 2018 by Kristin Jackson
the banker could have spit in my face and i would have felt more dignified. they treat their customers like garbage.
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May 2018 by Kelly Pidgeon
Asst Branch Manager, Emily, colluded with her brother after he faced domestic violence charges against his wife, stemming from a year's worth of provable abuse and alcoholism, to ensure a joint account would not be closed. The wife received confirmation from two different phone bank reps of separate occasions that this had been fully completed, to protect her credit from a known monster. Instead this woman gave her brother insider knowledge to somehow revive the account and potentially re-aliven her liability to this terrible man. A “national†bank should be more easy to do business with. A woman going thru a nightmare in her own right shouldn't have to be concerned about inside connections. But frankly, apparently, that isn't how this bank does business. Protect yourself. Protect your money. I'll be suing this business and I wouldn't wish it upon any of you. I never dreamed it could get worse than constant abuse and chronic alcoholism, but Huntington proved me wrong. Disappointing and disgusting.
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November 2016 by Dustin Isaacs
Best bank ever. The tellers are super friendly and down to earth. They will joke with you and all. I have had my account for almost a year and since day one I've had no problems. Most likely will be the bank I bank with for a long time.
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September 2016 by dropshocking
Wurst huntington i have seen in my life it was basically like the workers were spitting at me
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January 2016 by Bob T Joslin
Well Mark W I have been with Huntington for 3 or 4 yrs now and I have never paid for over draft protection not once ur right some of the branches u go to r snobs but the one on huston ur nuts great bank never no problems