Home Improvements in Florence, KY

“If you're looking to remodel your kitchen I highly recommend builders surplus in Florence, ky. I first looked to the big box hardware stores. The answers that I received concerning doing the work with as little inconvenience as possible and in an a timely manner were not addressed. I then tried some independent contractors but was not satisfied or confident enough in their bids. I went to builders surplus where Michelle bowling provided me with an excellent contractor (blue valley construction). Hayden Humphrey, the co-owner assured me the work would be done in a timely manner with as little as inconvenience as possible. Michelle bowling became my personal assistant and helped me pick out everything I needed for my kitchen and dining room remodel. The information and organization builders surplus provided was met with great results. The manager designed my cabinets to provide extra storage space and I also picked up some counter space. The quality and timing of everything met or exceeded projections: custom cabinets delivered in just 4 weeks. The day after they arrived my contractor removed the old cabinets, countertops and flooring. He replaced the base cabinets and flooring, returning use of the kitchen and dining room in just two days. Sindhu granite america came in and Lazar measured for the countertops. the second week the contractor put in the upper cabinets and tile backsplash and granite america installed the countertops. All materials and workmanship met or exceeded expectations.”

“I’ve shopped here for 20+ years. More often than not, I’ve found what I needed. I’m only a little concerned about the freshness of the horsefeed lately. The brand I usually use is frequently out of date. I wish they would put all the older horsefeed on sale, get in fresh feed, and then rotate it better. Other than that, the staff is friendly and helpful, the store is clean and well stocked (considering the supply shortages they’ve had to deal with). I still give the store 5 stars regardless of the horsefeed frustrations I have. And make sure you are in the neighbors club. It’s worth it! I’m always racking up $5 rewards !”

“If I can give a 100 ⭐️ I would. I just want to thank you for the wonderful customer service! Todd is very understanding, friendly, and patient! Without Todd’s help i don’t know where we would have been with our dishwasher fiasco! Long story short he saved us the difficulty! 100% recommend getting the warranty and installation! Lowes workers are very professional and helpful! Also thank you to the sweet lady (I forgot her name) in the appliance section! She was so helpful and sweet as we chose our new dishwasher and saved us a headache! Any questions we had we were answered shortly and in a timely manner.”

“Joe behind the service desk gets stuff done. He is one of the nicest people I've ever met and when I threw a problem at him he solved it immediately.
I cant praise him enough. His patience and tact is the 5 star review. Home depot is a 3.

If there are multiple joes, this was on Halloween 10/31/24 around 3pm. He helped with with a chainsaw after a hour on the phone with customer care who ultimately told me to call the store.
Joe got shit done in 5 minutes.”

“Victor in the paint department was extremely helpful and very knowledgeable. If he didn’t know the answer, he found me the answer right away and helped me with all my painting needs.”