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July 2024 by Mohamed ibrahim
As a home owner , It is a long story which will not be situated by the Google reviews. but giving a little piece of facts they filed an eviction against the tenant for not paying the (first month of rent ) which supposed to due at signing the contract and before move -in , and the end of story damaging my home while it was under their listing (sever water leak damage due their negligence in securing the home while the cold storm).
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June 2024 by Erin C
Terrible!!!!!! Do not rent from them. We rented for over 5 yrs. We were excellent tenants. It was like pulling teeth to get them to repair things. They don't answer emails or calls in a timely manner. We are still waiting for our security deposit and its been over 50 days since we left!!
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June 2023 by Kate L
Can’t speak from the renter side but as a property owner, I would not recommend them.They managed my property for almost 5 years. Things were good in the beginning but it slowly fell apart.1. They charged a ridiculous amount (I believe was $600+) to advertise/screen tenants.2. Communication is lacking. The property manager is hard to reach. They don’t always return phone calls/emails. They notified me after the upper tenant moved out and repairs needed to be made while they could have contacted me earlier so I can arrange the repairs sooner.3. How it ends was they decided they no longer want to manage my property (claimed there was foundation issues but engineer repost came back not, which is fine) but offered to buy my property for below market price, then retracted the offer.4. When I found a cash buyer myself and would like to arrange showings, they were not able to arrange with the tenant even though I gave them 24hr notices. I had to go in there last minute to show the property myself.5. Lock box was still left there after I sold my property.
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March 2023 by Brittany G
Today is the perfect day to share an in-depth review of full of gratitude and positivity. We moved into a rental home in August of 2015, and recently needed to downsize in September. We renewed our lease 3 times. HPM is truly the greatest place we’ve ever rented from. Sherri and the rest of the Denigan family (HPM owners) are far superior to previous rentals we’ve had. Amazing people is an understatement. HPM & the owner of the home went above and beyond to accommodate us in every way possible. There’s no trickery with this company, and that’s rare to find. Sherri went over our lease thoroughly and answered any and all questions. She’s an absolutely wonderful soul.The home was absolutely stunning! Just as pictured. Spotless and gorgeous. They’re on top of sending out technicians if something stops functioning properly (RARELY happened in 7 years.) They’re extremely responsive, and take care of anything you need. 10/10 recommend! God bless Sherri and HPM ??
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March 2022 by Des
We live in one of the properties they take care of and the service was great.
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March 2022 by Karen Strickland
This company was an answer to our prayers! We are so grateful to have met the Dennigan's. They steered us in the right direction so we did not purchase property that was not in our best interest. Their program of managing properties and securing the best tenants on our behalf is very valuable to us. They have been more than fair and generous with us over the past in managing properties as some tenants have left and they quickly brought in new renters in a smooth and efficient way. We are very pleased with their service and integrity.
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March 2021 by Daniel Lu
As a property manager, all they do is collect rent but when the tenants do not pay, they do not take any action. Furthermore, they do not vet the tenants and they do not do their due diligence in finding the appropriate tenant. Stay away!
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March 2021 by Wes Reynolds
We have been with Hillcrest Properties for over 3 years. They are absolutely incredible to work with. They do a great job in the upkeep and protection of the properties the manage, while being responsive and respectful of their tenants. They deliver quality to their property owners and their tenants. AND...they are SUPER NICE PEOPLE!
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March 2021 by Terri stephens
I love renting with Hillcrest, everyone is so personable and easy to deal with
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March 2021 by Jeffrey Conley
I lived in a home built by the Hillcrest Property (Denigan Family) for a little over 9 years and just recently purchased. Over the passed 9 years Hillcrest Property Management has always been honest, fair and responsive. When a new roof was needed there were NO hassles or delays by Hillcrest, they got the job done. I would recommend to utilize the services provided by Hillcrest Property Management, they really do treat you like family. No complaints, great people/company to rent/purchase your home.
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March 2021 by Sam Hartman
Hillcrest property management has made the process of renting out our home a breeze. I thought it would be stressful and I would have to worry but they take care of everything. Whenever the tenant calls and has a problem, (our appliances went out this year), Hillcrest took care of everything. I was notified that repairs were being made and I didnt have to do a thing. Very happy and not stressed out.
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March 2020 by Kevin Gould
Hillcrest property management manage 5 of my rentals in fact all of my rentals in Northern Kentucky.They do an outstanding job.Whenever I call with a question they get right on it and give me a quick answer.They look after the houses I own with care and diligence and treat my renters with great respect.I sleep well every night knowing Hillcrest Property management are taking care of my real estate investment.The staff are efficient and polite and go the extra mile to keep their owners and renters happy.I heartily recommend Hillcrest Property Management whether you are an owner looking for a reliable and trusted Management company who have your interests at heart or if you are someone looking for a nice place to rent.I 100% Recommend.
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March 2020 by Orlando Coats
I understand that you weren't intentionally being sarcastic. But that's how it came off. I simply asked if there was a finished basement. You said well yeah there is three floors. That's sarcasm. For all I knew it could have been two floors above the living room, or an unfinished basement. I didn't see all the pictures. When I asked how can I setup to see this place your repsonre was, duh just ask .As a professional your response should have been when are you free and I'll let you know if that's a good date. My fiance is a bit upset because she really liked this place and I had her on speaker phone and she was speechless at your responses. I'm a full time truck driver making more than 3 times your rent and she is a stay at home mom. We're just looking for a place with professional attitudes. And this was far from it. I told you I would leave a review after that call
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March 2020 by Chad Hankins
Great people and a GREAT home! Highly recommend!
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March 2020 by William David Bramble Jr
I have worked with Hillcrest and the Denigan family for many years. They are quality builders and top notch at rehabbing homes. I would gladly recommend anyone to contact them. Great people and friendly staff.
