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September 2024 by Greg Jones
They told me I would have a 3 hour wait. I called after 4 hours and was told that my appointment was cancelled by their manager but they didn't have any reason why. Now I am stranded here for the weekend. Don't bother calling them!
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September 2024 by Dispatch NCS
Be prepared to pay at least $500 just to have a separate company dispatched. and THEN pay $500 by the hour for the repair when in actually the company that actually comes gets paid only a fraction of the cost. Total rip off and overpriced.
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September 2024 by Leslie Davis
They take forever to pay for services using EFS. Never again. Do better.
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September 2024 by Escalante Transport Inc.
I WILL SAY TO ALL CARRIERS STAY AWAY FROM THIS RIP OFF
Fyxfleet prey on pool chassi with bad tires and they wanna charge like $600 a tire recaps BTW
I'm getting charged over $2000 for 2 tires
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August 2024 by melysa rice
I am a purchase order clerk and yesterday on 8-12-24 Lloyd Weeks helped me tremendously with a vendor who was very upset. The call was a intermodal call and Lloyd had no issues jumping right in to help me get the vendor paid and happy.
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August 2024 by Damien Mayo
Excellent service. Lloyd Weeks went above and beyond.
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July 2024 by Maddie Holisky
I thought I would try a different route for my roadside assistance for my company instead of calling a local tow truck company. LLoyd Weeks came through remarkably thanks to him, my guy got back on the road and made it to OH in record time.
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July 2024 by Jessica Acosta
I love helping out Fyx Fleet. Especially working with Lloyd Weeks. He is so awesome. Knows a lot and teaches you a lot. Give so much info. And very thorough. Always love speaking to Fyx Fleet.
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June 2024 by Bruce Boys
Talked with a gentleman by the name of Mr.L Weeks absolutely fantastic customer service very professional super fast service being stranded on the side of the road with a blown water pump and dealing with Mr. Weeks was flawless had a service tech dispatched within the hour picked up parts and brought them right to the truck on the side of the road. Fantastic service and 10/10 would recommend
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April 2024 by Neil Potter
fast service, got my driver going in less than 3 hours. Was hard to find the specific tire and wheel I was looking for and they found it with ease. Thanks to Lloyd Weeks
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April 2024 by Dwayne Mathis
I will never call this company again. They charged me $1,887 for road side assistance. The tech that was sent out didn’t even have a test light or a flashlight (yes it was at night). He thought it was my battery which I knew it wasn’t, but he replaced it anyway. I got charged for a computer diagnosis which he couldn’t do because the truck wouldn’t run. So all in all for $1,877 I got a new battery, a few fuses pulled out and looked at with a phone flashlight, and a diagnostic that couldn’t be done and I’m still on the side of the road. Oh yeah, let me give them all the credit, he also thought it was the battery in my key and replaced it. After all this, I found my own wrecker and getting it towed to a shop. You all choose wisely before using this company.
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April 2024 by V Martin
Stay far away from this company, they charged me $1,100 for 1 recap tire. It’s a scam company
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March 2024 by Leila
Told us someone had to be at the office to look at our truck so I stayed in the office until 6 and checked outside multiple times. No one came. Then I receive an invoice of 535 dollars but they have absolutely 0 proof someone came to look at the truck. Very interesting how they "looked at the truck" without even coming inside to ask for the keys. I highly doubt someone did as we told them all of the information that they provided us on the invoice over the phone. When I tried to contact their support team all they could say was it was past the 30-day-period and they could not help us and that we needed to pay the invoice. We did, but we will NOT be doing business with them in the future. Absolutely terrible service.
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March 2024 by Erik Lockhart
Horrible customer service. Sent a tech out with a def issue. Tech hooked up a scanner too it. couldnt clear codes or had zero knowlegde of how the def systems work. Hose was damaged on the def manifold. which i told the rep that there was damage. Tech didnt even look at it. said we would have to tow to Peterbilt to have the ECM flashed. when i called back and asked why wasnt that looked at. they said the tech wasnt told too. FYX wanted to bill me another 750 bucks to go check it. Horrible scam company!
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February 2024 by Amber Avila
Absolutely the best customer service I have ever come across! My dispatcher, Lloyd was quick, efficient and handled my problem like a true gentleman. GREAT customer service. Thank you Lloyd! And thank you FYX for always getting our vehicles back on the road with a quickness
