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March 2024 by Justin Volski
Crystal be rude for no reason. I come here all the time she's hit or miss
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March 2024 by Daniel Moreno Carreon
The feat fedex I’ve ever visited. Very friendly the staff.
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February 2024 by Lea Ky
Extremely rude woman . Will not return.
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December 2023 by Lena Wilson
Would like to give a shout out to Crystal the store manager for all her help yesterday. She went above and beyond helping me with canvas prints. Appreciated the great customer service.
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December 2023 by Dean Moore
Crystal made my return shipment a breeze. Great service and conversation.
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October 2023 by Cherissa G
CRYSTAL THE THANOS LADY..SHE ROCKED!! SUper informative and made the overall experience welcoming.
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October 2023 by David Young
Extremely helpful and kind made me feel like a person not just a customer
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October 2023 by Spencer W
The store manager was incredibly unhelpful and rude. You’d think the manager would be the best representation of the store. Would love to never go back here.
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May 2023 by Justin Miller
Visiting from out of state and this store was very helpful getting packages delivered. Crystal provided great customer service. Thank you!
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June 2022 by Matthew Kehling
This wasnt my first visit but I remember Crystal - she’s awesome! On my most recent visit, she diffused a Walmart return issue with a women in front of me. Remembered a customer who called a few days earlier about overnighting a document. Engaged me and the rest of the line and expressed her appreciation for our patience. Even resolved a small shipping/return issue I had with packaging my Dockers return. The guy behind me was out the door before I could even back out of my parking spot!
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June 2022 by L J2
Prepaid box and envelope but they want to charge me for wadded up paper and a piece tape. Said the broken phone pieces can't be moving around so they need to open and repack it. Getting every Nickle they can
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March 2022 by BAPESTA
Filled out a survey and the manager takes it upon herself to contact me regarding my experience. Great! I’d love to chat with a head manager on what could be improved, right? Wrong! The manager proceeds to gaslight me and tell me how I’m wrong. It’s called survey feedback for a reason, not a debate survey. She would not let me talk.
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March 2022 by Jordan
Crystal the store manager was excellent in customer service today and was extremely accommodating to my many requests. She’s made it happen!
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March 2022 by Lisa J.
My only complaint is that they don't update their hours on the website. This is the second time I've trusted the posted hours and been burned. These visits were months apart, so there should have been adequate time to fix this.
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March 2022 by Rae Martin-Thompson
I was greeted by a lady name Crystal. She was very friendly and helpful. The store was very busy, so Crystal was juggling several customers between herself and her co “worker”, Lou. As I was waiting for an emailed label, Crystal started helping another customer. After the email came through, Lou took over. She was rude, condescending and just generally unpleasant. I would drive out of my way to ship at another location or with another service just to avoid her so called “customer service!” I found it laughable that she would treat a customer so poorly, and then tell them to please use the attached survey!!!
