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September 2022 by Robert Holt
The guy who took the shop over doesn’t know how to fix watches so good luck. 3rd consecutive pointless trip to Dakota.
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September 2022 by Tim Tucker
Eastgate is only open 1 day a week now so I drove to Florence which had posted hours on line. When I got there no one was there and they had an hour lunch posted
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August 2022 by Devon P.
I had quite a number of watches I brought to the Florence location to have batteries replaced and the GM (Steven) Was really professional and even explained everything he was doing (to me) while he was servicing them. I went back in to get more of my watches serviced (I had 15 that needed done) but no one was there. People at Kay said he quit or something.. what did you guys do to make him leave? He was awesome. Decided to take my business elsewhere.
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August 2022 by Gunner Midge
Store is supposedly temporarily closed
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July 2022 by Julie Allesch
No one there....whats up?
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January 2022 by Richard Harlan
Not open waiting for 30 minutes
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December 2021 by Nancy Norris
Stopped by Florence Mall kiosk on Monday. Sign stated would be open on Tuesday from 1:00 until 7:00. At 1:00 I, plus three other customers showed up. At 1:40 we all gave up. You lost business and we lost patience! What a way to run a business
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December 2021 by Angie Vinson
Went to get a watch battery replaced it said that they were open even had a sign on their counter saying that they're open but there was no one there I asked around at the other stores that were close by if anyone had came in today and they said no they hardly ever even come in and open
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January 2021 by candycane smirnoff
I literally only went there to bully my friend isaac
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January 2021 by Robert Wenzell
Great Service.
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December 2020 by Jason Gregg
Terrible customer service. Very condescending. Can buy a watch many other places who are much more receptive to the public.
