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June 2024 by SANDRA BROWN
Pharmacy was so helpful transferring a prescription! The staff was so kind!
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June 2024 by Barbara Fletcher
Always appreciate the deals on Chocolate at CVS
Customer service friendly and helpful most of the time.
I do not like self checkout. Always prefer a real person!
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June 2024 by Stephen Lemberg
CVS always has what I am purchasing, readily available, and competitively priced. CVS is my "go-to" Pharmacy!
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March 2024 by Rubi G
I’ve been shopping here for a few years now. Everyone has always been nice and helpful. I appreciate everyone for keeping customers well taken care off and keeping their store clean and welcoming. Thank you.
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March 2024 by Brian Cochran
Why are you closed at 5 in the afternoon?
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July 2023 by Brian Secrist
This is by far, the most poorly run, unprofessional CVS that I have ever worked with.They misunderstand what my prescriber sends them more than any other pharmacy I've ever used. Additionally, they very frequently quote me completely inaccurate information about the drugs that they have available and can provide.Just recently, I had to wait 20 minutes in the drive through because there was a customer that took over 15 minutes, and as soon as it was my turn, they closed the window in my face.I have never seen a pharmacy run so incompetently and unprofessionally in my life. DO NOT USE THIS PHARMACY IF YOU DON'T HAVE TO.
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July 2023 by Randi W
There is no communication at the pharmacy for new prescriptions.
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July 2023 by Tre
Communication 0/10
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May 2023 by Chris Marksberry
These people are a joke. Their constantly out of something, have awful communication text or in person and there is always some kind if issue every other time you show up.
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March 2023 by Scarlett D.
Pharmacy Drive-Thru "We're still working on it, it will be about x minutes." *Translation* "We don't do our job until you're at the window and we absolutely have to."
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October 2022 by kathy bridges
CVS on 42 in Florence has the BEST customer service of any other pharmacy I know. The employees are so friendly. The pharmacy employees are always friendly and helpful. We have a drug store much closer to our home but our household will never change because of the exceptional customer service in the pharmacy.Thank you CVS!!
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October 2022 by Lilmami
Came here to write a review and couldn't believe how many bad reviews this pharmacy has got. You would think they would try to do better. I don't know if it's all CVS but this CVS in particular stresses me out. They can't order my child's medication until the day she needs it and then they make me wait for them to deliver it off the truck because they don't keep it in stock. Every month my daughter is missing several doses. My daughters trip out of state was ruined because she was so tired without her medication. Of course CVS makes the mistake and they make us pay for it. They have no sympathy at all. They should have fought to find away to get my daughters medication and should have made acceptions since it was their screw up!!!
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October 2022 by R H.
Drive-thru is super slow. And don't bother calling. On hold for over ten minutes, and the same message is repeated over and over. It took me two minutes to even get the prompt to talk to a pharmacist, then it took me through several other prompts and I had to ask again.This pharmacy calls doctors for refills when you're out, which has been an issue for me. Many of my meds recently have been for or after surgery, and the doctors think I'm abusing meds since they keep getting asked for refills. This is a HUGE problem with this pharmacy.Two stars, because the folks at this store are pretty friendly.
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September 2022 by Sparky Atlas
+ Good location; 2 entrance / exits.+ Drive-thru pharmacy for Covid testing and prescription pickup.+ Adequate parking.- Constant "robo" calls from the pharmacy regarding picking up prescriptions when none are there to be picked up. Or, about setting up auto prescription refill on prescriptions that have no refill.- Pharmacy told me my prescription wasn't ready & it'd be ready in about 25-minutes. We headed home, and made it to the red-light by CVS & we were called that my prescription was now ready. So 25-minutes turned into about 3 quickly which was nice, but also a headache driving wise trying to turn around and go back through where we had just been.** The store itself I've never been inside of.
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August 2022 by Craig S.
My insurance company makes me go to CVS because CVS owns them. The slowest pharmacy of ALL time. I wish I could go back to Walgreens on Mall Road, they are the fastest of all time.
