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“I bought a new 2025 Civic, original glass was on backorder due to it being a new car. Out of Safelite's control. I drove Charles nuts all day everyday asking for an ETA he was so kind, prompt, and did everything he could for me. Ended up going with the aftermarket glass but between Charles and Robin they got me taken care of, very kind and caring crew. Grateful they were able to take care of my car needs.”
8AM - 4:30PM
6 Park Ave, Elsmere
Car Glass Repair
“Recently a basement window was broken at my home. My wife suggested that I contact Jack's Glass for a repair. I had incorrectly assumed they only did car window/windshield repairs! I could not be more pleased with the quality of the repair or my technician. Bob S. was kind, considerate, helpful, careful and took his time. Bob did the job so well, it is like it never even happened, even though the repair required a bit more work than expected. It DOES NOT get any better than this! If you need home or auto glass repair, do yourself a favor and contact Jack's Glass in Elsmere- you'll be glad you did.”
“They were super quick and efficient not to mention they were extremely professional and were able to squeeze me into their busy schedule. Forever grateful!! They were also reasonably priced, I couldn’t of asked for a better experience.”
8AM - 4:30PM
319 W 4th St, Covington
Car Glass Repair
“They did a great job with the windshield repair, which is I guess what's most important. My car was throwing some error codes due to the cracked glass and that threw them for a loop. They had me take it to the dealership and there was some back and forth about whether the codes needed to be corrected before the windshield repair (turns out no). So it all got fixed in the end, but with delays and driving around the city ?.”
“We’ve used plenty of repair shops in the area. After buying our car used for a pretty penny from an auto dealership, we were pouring thousands into it per their warranty. Diagnostic alone was $150. This time we assumed we needed a new starter and decided to lose our warranty and took our vehicle to steeles. Not only did they get us in quickly on a Saturday, but found the problem even quicker. Didn’t try to upsell us or find a million other things wrong. They fixed what they could, did the research for us for the part they know we needed. And had us back on the road before noon, for a fraction of the cost. If that’s not service, idk what is. So thankful my neighbor recommended them. Will continue to do the same.”
7:30AM - 5:30PM
4039 Glenway Ave, Cincinnati
Car Glass Repair
“My car was hit head on while parked on the street. It was a very anxiety-filled morning talking with the police, insurance, tow company etc. I was so frazzled when I arrived at the shop to discuss repairs but the front desk associates and person who worked on my car, Davonte, instantly eased my anxiety with their professionalism and can-do attitude. They talked through the damage, what repairs would most likely need to be made, and assured me that all I had to do was wait for updates. They called me twice a week to keep me informed. Davonte was so kind and reassuring and made sure I understood all the updates throughout the process. I was really worried about what my car would look like when I got it back, but she looks brand new and better than ever! I am including a photo of the before and after of what my car looked like the morning it was hit and the day I picked it up. Give Davonte a raise! He really kept me sane through this whole process. I would definitely recommend this shop to my friends and family. 10/10!”
“Outstanding service from Dickey's! I first ordered 4 large mirrors for my home gym. They were punctual and did an excellent installation job. I then had them measure my glass for my new shower. They installed it this week and the installation was perfect! I used Jack's Glass on my previous shower glass and there is no comparison. Dickey's job is 10x better. Janet was excellent on the follow-up and scheduling. The crew that was here were friendly and very professional. I’m very pick and I'm very pleased!”
“He did a really good job with a spray on bed liner for my GMC Canyon. Looks great. He also was good enough to pick me up and give me a ride to his shop to pick my truck up.”
“The work was done timely and professionally. The staff was very helpful and friendly. They even cleaned the interior of my car. Thanks Gerber Collision and Glass”
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
“I had a KIA Sedona with a bad alternator, I have a warranty contract with Route 66 and was having trouble getting a repair shop to work with them. I called Greg's and they repaired the van in 2 days, Thw alternator failed 2 days later, They were happy to resolve the issue, I had the car back the next day. They have a honest crew that gets the job completd as fast as possible.”