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January 2024 by Grace Tharp
Our first visit. The girl walked us through all the steps. We got a monkey with a heartbeat.
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December 2023 by Joselin Ingram
The people are always helpful and smiling. My daughter loves going here and so do I. I might go back soon and make myself a bear
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November 2023 by Spyder Man
Kinda expensive but the kids like it and it's something they can have for a long time.
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June 2023 by Zara Girl
The stupid women scammed us! We went there on a Friday around closing time. They added 2 $10 gift cards (without my permission) to my purchase that were $5 a piece at the time to purchase them. They both do not work at all. The women were extremely rude and asked the child with me if they really wanted to do the heart ceremony or not. The child is 7! I will not be going back at all. You just lost a customer.
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June 2023 by Melissa Reist
Highly recommend! We went there for my niece’s birthday. The employees were so friendly and helpful. A great experience.
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June 2023 by Kelly Turner
Had such a great time at Florence KY Build a Bear
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June 2023 by Delano Hanley
Came here with my brother to get him a bear and had a great experience
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April 2023 by Loretta Hite
Very cute place, prices are not that bad. Worth it to see those little smiles.
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March 2023 by CHRISTOPHER GATEWOOD
Still had fun but couldn't believe the amount of restrictions they have on sounds and outfits. For those of you that don't know your sound has to match your stuffed animal you cannot mix. For $60 you get an illusion of choice and a sonewhat disappointed child ? . If your going to build a business around kids don't focus on potential correctness lol
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February 2023 by Beth S.
Took our 4 yo granddaughter there for her Christmas present. She enjoyed it very much and the staff in the Florence store were very good.
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January 2023 by Joni Bromley
We went for my son's birthday treat bear & a giant Pikachu. We left with his bear, Pikachu, & a gray rescue cat because they had a sale! The girl, Star, who helped us was sweet, very helpful, & friendly. She talked us thru everything, as it was our first time, & she made checkout easy. It was fun! & The store was clean, all other employees were friendly, & just a nice atmosphere. A fun time thanks to a great employee, Star! Thank you!!
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December 2022 by melissa pollitt
I loved seeing my granddaughter smile and pick a bear. Reasonably priced as well.
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December 2022 by Connor Adams
Great and friendly staff, don't be ashamed to go even as an adult! Wonderful experience.
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December 2022 by ne1eyewannab
The staff goes over and beyond the call of duty They are the best Build-A-Bear in this area
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November 2022 by im tired
I have 3 stuffed animal crazed children, the oldest being 17, and we've always loved coming to BAB!! Place is always clean and staff is very friendly. My youngest is autistic and they were very kind and understanding when it came to loud noises and even letting her open a few of the mystery packs until she found the rabbit she wanted to avoid any meltdowns. I know for sure we'll def be back ☺️
