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August 2024 by patricia ntumba
Erick was really professional
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July 2024 by Kelly Fife
I called to get insurance it was so quick and easy. And I saved a bunch. Eric was extremely nice and easy to work with. I am so glad I switched.
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May 2024 by Catherine Holtzapfel
I cannot speak highly enough of my experience at Bob Boswell State Farm, specifically, my experience with Eric Richmond, marketing coordinator. A+ customer service! Eric is knowledgeable, personable, enthusiastic, easy to contact, and very responsive to calls, emails, texts, etc. I was previously working with another insurance group, but the quotes and coverage (home and auto) at State Farm were much better. The entire process was seamless and much easier than expected, all done over the phone. Definitely recommend!
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April 2024 by Louie Lefite
Prompt response to my email msg. Personable and patient with explaining answers I needed. Proposed solutions, Provided precise price. I am perfectly pleased.
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April 2024 by Latoya Williams
Bob was amazing. So glad he was my agent. He was friendly and got me everything I needed
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April 2024 by Jays Baby
Eric was great fast quote fairly priced.
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March 2024 by Cory Wilkin
A great experience switching to State Farm. I got a great rate and easy to sign up! Thank you Bob Boswell Jr. and State Farm!
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March 2024 by James Summers
I had been a client of State Farm for several years and I recently cancelled my policy due to "skyjacked" rates. An underinsured motorist ran a red light, injuring me and totaling out my vehicle. I had to make a claim on my own policy because the other driver didn't have enough coverage. This is when my rates went up roughly $50 per month!! Shame on you, Bob Boswell and shame on you, State Farm. You got sued and rightfully so. I am now with Ky Farm Bureau and I'm back to paying what I consider a reasonable rate. Do not settle for State Farm, as I had to go through living nightmares after this accident. These people are crooks.
-James Summers
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January 2024 by Andrew Allen
27 years with State Farm. Never an issue until last 4 months. Signed up for safe driving discount and they keep disconnecting beacons changing prices as result and take months to determine I should still be receiving discounts. Get random emails stating devices are not connected when driving. Contact agency and while nice and professional they point issue to underwriting. Can never get resolution. Definitely a poor experience that is causing a 27 year relationship to quickly sour! I’ve tried to be patient but it seems loyalty is not valued by State Farm!
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January 2024 by AUBREY NOBLE
Really easy to communicate with and helped out alot.
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January 2024 by Nakia Hamilton
My experience with customer service has been the best By Far
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January 2024 by Steve Jackson
Switching to State Farm was a great money saver for my Dad and I. Eric was very helpful and made the whole process a breeze!
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January 2024 by Tracy Webster
Very polite and very helpful thanks to all that you've done
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January 2024 by Dorothy Hodge
Was easier than I was expecting to get insurance that you can afford thank you so much
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January 2024 by Rick VanHoose
Awesome prices and service
