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January 2024 by Jesse Turner
Ordered furniture in early September supposed to be 4 week order had to go back in January for a refund
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December 2023 by Desiree
Place was so unorganized. Random thi gs everywhere. And asking for help is like 6pm waiting for a 2nd checkout lane to open at walmart. Waste of time
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December 2023 by Lason Jittle
Love this place! Great furniture!
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November 2023 by McKenzie Roberts
Not my cup of tea. I wasn't very impressed with the atmosphere or small aisles. Can't help that everything has gone up in prices but was disappointed I couldn't get what I coming there for. Also very messy - nothing had a set place.
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November 2023 by Alexandria Alsup
Never know what you're gonna find! The rewards program is pretty handy not to mention all the other member perks you get. Constantly getting random coupons which is always fabulous. Super friendly staff. Very helpful and attentive. Beverly is my absolute favorite outta everyone. Clearance is ALWAYS fairly good size. Multiple islands. Everything from furniture and home furnishings and decor to clothing and beauty inside and out! Love this place.
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September 2023 by Megan McKinley
Sept 2023: The new store layout makes the store appear much larger. There is fall, Halloween, winter, and Christmas decor out. Has a very nice selection of couches. I was asked by different employees if I needed help finding anything, but I preferred to just walk around and see what I could see.
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September 2023 by Spyder Man
The place was clean inside. Has decent prices.
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May 2023 by Steve Todd
Young man at checkout was very helpful, even explained how to play card game I bought.
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March 2023 by Bobby Ewing
The cleanest and very organized store . The managers & employees was very nice and very helpful and friendly. Thank you Big Lots staff . Keep up the nice work.
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February 2023 by Marlana Mason
Love this store got lots of good items at a reasonable price
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January 2023 by Ramona Chappell (BeyondB*tch)
I called ALL over looking for a certain item for a particular toy my grandson wanted for his birthday. No one had it. It was an online item for everyone. Walmart and Target included. Called Bellevue Kentucky location and they looked it up and the Florence KY location was the only one in the entire area that had it at all. They were so wonderful.. They went and got one off the shelf and I told them I was on my way..,... they put it back for me.I was in a horrible car accident in 2013( me and my daughter and her dad. I can barely walk broke both leg's top's and bottoms both knees both arms my hip 6 ribs and 4 vertebrae in my lower back. So they're wonderful, no matter what. God bless them all!!!!!!
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January 2023 by J B
We bought a recliner for Thanksgiving and the warranty as well. We had a rip in the chair and they didn't have a replacement. Turns out they could not get that chair again so big lots had to replace the chair with a better one that was more expensive. They also had to order it in for us. Brandon helped us with the exchange. He's a nice person and he is the guy you want to help you buy anything in furniture. Thanks Brandon.
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December 2022 by Jeremiah Kiely
Very courteous and was in out of store in no time
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September 2022 by Sara Hornback
Came in for halloween decorations. The lady on register wasn't pleasant. She seemed like we was only bothering her. When she saw us and walked up she clenched her hands like we was such a problem. She didn't speak only told us the total. No hi or have a good one. If she hates her job that much then maybe she should retire or go else where so she don't have to deal with customers.
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September 2022 by Jeffery Bryan Liggett
This is a good store but I've seen prices rise over the years.
