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April 2024 by Danielle Woods
I have all 3 of my animals enrolled in Banfield’s Optimum Wellness Plan. I love that I can pay monthly instead of a huge payment at once. The whole staff is extremely nice and treats my fur babies like their own.
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April 2024 by Call me Not
Susan was great with my cat, the doctor Devill was very nice & knowledgeable
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February 2024 by Jessica Hamilton
Always friendly and quick appointment!!!
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January 2024 by Ms Mandible
Shout out to Dr Diebold and Dr Gruseck (apologize if I spelled their names wrong) but they saved my cat from the brink of death. Also the staff is very caring.
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October 2023 by Lorece Hoffman
When I made my appt for today 10/10 I told them I would be there by 3:10, I arrived late at 3:20. Being late is on me. He checked with the doctors and came back and said no more available appts for today, next available appt is 10/16 because of my dog, we cannot do the drop off and they are closed on Thursday and Saturday. What is most disappointing is there was no offer for us to wait and they try to squeeze us in, just dismissive. When I got home I found a different vet office who will see him Thursday morning. When I called to have his records faxed to new vet office, the response was “what is the fax number”, he did not even ask why. This location used to be wonderful, not any more, not sure what has changed, but it has changed for the worse. Their sign at the front desk which speaks to how much they care, they need to either take it down or edit to include “only if you are on time!” I will transfer all 3 of my dogs to our new vet office.
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September 2023 by Bianca Wilson
Unfortunately this Banfield location is not what is used to be. When they are open, which lately is not often, they are great and treat my dogs amazing. But now they have been randomly closing during the week, even tough their hours are every day. Their hours show open every day, but in reality they are now closed Sundays and Wednesdays, and now today, Friday, they are closed as well. What is going on there? I understand staff shortages, but please update your hours to reflect reality.
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September 2023 by Pastor Jay Randolph
Great place for animals with large selection and great staff and also able to do walk in to have my girl get her nails cut and grind
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August 2023 by Maria Paolucci
I have/had an elder cat that I have been bringing to Banfield for several years, and have been very happy with them. Today, my cat suddenly lost the ability to walk, and when I called they got me right in. While speaking to the tech, my cat began to pant with tongue hanging, so the tech stopped what we were doing and immediately took her back to Dr. Crusek. They confirmed my beloved cat was actively dying, and it was happening very fast. We decided to go ahead and euthanize her to give her a pain free passing. It is the worst day for a pet owner, and Dr. Crusek and her team acted swiftly, appropriately, and were very kind and compassionate. They clearly understood my pain, and gave me the time and space I needed to get through it. Thank you to the team at Banfield.
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August 2023 by Debbie Cates
The staff is kind they always help me, make me feel they care about my dog Pebbles. The doctors are great, they always take their time with Pebbles and make sure I understand what they are telling me.
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July 2023 by Jamie D.
If i could give negative stars I would! They killed my sweet dog by giving her multiple medicines that were not supposed to be taken together causing her terrible untreatable pain. I was forced to put her down. Multiple doctors and nurses were asked about the medicines and all are so sick that they didn't even care to give us the right information. I would recommend ANY other place. If you love your pet and want to keep them around DO NOT go to banfield. fake doctors.
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June 2023 by Hawk Knight
Great place I have plans for all three of my dogs there. As well I took my rottie there for her surgery and they were wonderful and highly experienced.
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June 2023 by Katie Schrader
Excellent care for our Lucy! She can be a handful but Banfield staff treated her like family ❤️
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June 2023 by Charley Kelsch
I love this place and the people here. My dog actually gets excited to see the awesome crew.
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March 2023 by caryl roberts
do not and i repeat do not sign up for Banfield's pet contract coverage. it is a total rip off! it is impossible to cancel and most people have to change bank accounts to stop the payments. consumer beware! i have been trying for months to cancel my plan. i have been on the phone on hold for up to 45 mins and then the phone gets disconnected. the whole thing sucks.
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March 2023 by Jessica Scheper
They should really fix the hours on there website. When you have a dog in pain on a Sunday and wait all morning for them to open to find out they are closed for the day really makes you bad morning worse.