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“Exceptional work, super fast shipping, record time in 4 days the package was at home with an excellent delivery and everything in perfect condition, the treatment of the agency team was magnificent, they explain everything in detail and work with a lot of patience, we are very grateful and happy with his work. Honesty and seriousness prevail. I recommend them ? Guarantee and quality. THANK YOU!!”
“Excellent attention in the reception of your shipment, which arrives in one piece and in the referred time even before, I recommend it. Your Family member is waiting for you. Thank you very much.”
“Due to a miscalculation in my keep trucking, I arrived 1 hour later due to the time change and they received the load without any problem.
Prepare cargo number
License
Wait door.
Then:
Tandem back release
Open door
Wait inside your truck
They will bring you the paper...
Good parking space, low ramp the best ?”
“They are always amazing! They know my whole family by name and are always super nice. Great service always friendly and always fast and easy to do business with.”
“I actually usually visit the center several times a month. On each occasion the attention from the workers is excellent. To talk about any specific one would be to exclude others who do excellent work.”
“AGP has proven to be a very reliable, dedicated and communicative carrier. I am very satisfied with the service they provide and look forward to working alongside with them for many years to come and keep growing together in our logistics journey. Shout out to Kilsy for always making sure my shipments are taken care of.”
“We had a Lifetime playset delivered to the house this last Thursday. Knowing it was coming, and that we were on a small, dead-end street, my wife called a few days early to make sure they knew the situation. They had a teleconference with their driver to determine the best method of delivery, and set a window for their first availability. That driver managed to get a 28' truck down a narrow, dead-end street and backed it perfectly to the side of the curb right next to our driveway. Then, because of the size of the pallet, proceeded to unpack all 8 boxes (800lbs total) from the pallet to lower them individually and RE-pack all 8 boxes onto the pallet once they were on ground level. At this point, honestly, I was expecting him to dump the pallet at the base of our driveway and drive off like other freight drivers have done in the past. Instead, that man used a pallet jack to pull 800lbs of playset up my inclined, 1/8 mile long driveway (at least until my wife and I realized and ran down to help). It's been a while since I've seen a freight driver show this much professionalism and courtesy.”
“I come to this store to return something. I was worried that I wouldn't know what it was going to be or that they wouldn't speak Spanish, but a lady helped me and made the whole process very easy. Good job in this store?”
“I had to ship a giant 55lb box and the staff was amazing. They helped with the doors, provided a dolly, and were extremely friendly. My new favorite FedEx location.”
Open 24 hours
8001 Crittenden Dr, Louisville
Shipping Centers
“Special thanks and compliments are addressed to Austin Neofes, Brenda & Garrison from ISRG Dept. Always willing to help you and very friendly people. They deserve the best and make this company what it is! My most sincere grateful note.
Thomas from Brazil.”
9AM - 7:30PM
974 Breckenridge Ln, Louisville
Shipping Centers
“I went to this store today to ship some packages back. The staff (2 young boys) were extremely nice and very attentive. I will always come here to ship my packages as customer service is a huge deal for me :)”
“Visited here 2 days ago to have a PDF document printed. The gentleman was super friendly and when I made a mistake with the email address that I supposed to send it to, I had to step to the side I gave up my place in line. Merely seconds later four new customers walked in. I found myself 5th in line after emailing it again.Not only did the gentleman call for me to the front of the line when he seen the printer running. He remembered my name. Excellent service during a hectic time for him. I didn't catch his name but he had long blonde hair. Mr Manager buy this guy lunch! ?”
7:30AM - 6:30PM
743 E Broadway, Louisville
Shipping Centers
“Great customer service. I return Amazon orders for several family members - never had one problem in many, many years. I see people with glitches when they return items and they are trying to use QR codes for Whole Foods or Kohl's or code has expired. A+ team at this location. ??”
4:30 - 10:30PM
4901 Crittenden Dr, Louisville
Shipping Centers
“The lady and short man behind the counter are always super friendly and helpful. Always move out our freight even when we arrive towards closing. Thank you so much to those two! The only reason there isn’t a five star by this rating is due to the silver Lexus with the cloud of weed blowing out almost anytime my team or myself goes there. Like clockwork.”
8AM - 6:30PM
3131 S 2nd St, Louisville
Shipping Centers
“3.7 reviews score?
Naw. Best UPS store in the 502!
5.5 all day.
This city needs to show some respect for those who work hard.
Lying a$& s”
“I had excellent service from Melody last week. I had to overnight a package and had never done it before. Melody was so pleasant in walking me through the process. I actually went in thinking I would have them scan and email my documents to my colleague but after realizing the cost for that Melody suggested overnighting it for cheaper cost. She was super helpful, friendly, sweet and professional. It was not cheap but still she saved me money and met my needs. The shop is in a small strip mall and a bit difficult to get to, mostly because there is a Starbucks located there with a drive through. So as you are driving to park the cars coming from the drive through are coming at you form the other way, So be careful in the lot. Also in the parking lot are the gas pumps from Kroger so kind of a lot going on in that lot. But overall a good experience with good service.”
“MUST READ REVIEW WITH IMPORTANT INFORMATIONThis is a contracted postal location. This means they can send select pieces of mail with various USPS services. They are not a full service stand alone U.S. Post Office. You can not pick up held mail, check PO boxes, mail anything with a lithium battery, medicine, or perfumes here. Nothing can be mailed out of the country due to customs declaration issues from this contract unit. Would be wise to bring any packages already boxed up. They have limited shipping supplies. They do have stamped envelopes and priority mail envelopes and flat rate envelopes for priority mail. They do not and cannot process QR code labels from a phone. If your package is not being shipped priority mail, bring it already packaged as this is a grocery store. The mail is picked up here at appx 3pm everyday. If you come after that, nothing can be shipped express mail or next day. The nearest stand alone post offices are on Allmond Ave and Crittenden Drive. The post office unit does close at 6pm on weekends. They also do have intermittent issues with their computers that doesn't allow processing sometimes.”
“Had tried to mail an envelope through UPS. It was "damaged in shipping". This FedEx location delivered a substitute mailing, a day earlier than promised. Meanwhile, UPS has been reviewing my claim since Dec. 1st. The people where so professional & informative at FedEx. I AM A FEDEX CUSTOMER now for life.”
“The customer service I received was top notch! I will do all of my printing/ shipping needs done at this location. On last Friday I had to request a rush job due to a family emergency. Spoke to the manager and he was kind and really help with compassion during this sensitive time. I wish I had gotten his name because he is a real MVP!”
“Went to this location twice for business cards. Always done before the promise time and date.I’m pretty sure it depends on what you order but if you are looking for fast friendly service for marketing needs.I recommend this location!”
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“This is the best kept secret and small. Very nice people that work at this location. All my packages arrived earlier than expected and they made it!! I will always come here! You should too!”