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June 2024 by SnapShot - Perry R Owen
I worked for the Federal government for 36 years and as a supervisor I treated my employees with respect and always tried to get rid of the bureaucracy and stupidity. We moved to our new built house and with the community mailbox you need the keys to open your box. Well 3 weeks later they still don't know where my key is or what is going on. I have to drive to the main post office not my location 25 minutes away to check if my key is ready and to pick up our mail being held there not my local post office. Met my mail person and she is wonderful and has tried to get my key and every few days brings my mail to my door which I'm sure is a no, no in the stupid book guide for government.
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March 2024 by Gary Vaterlaus
Lost my certified mail. Won’t refund. Horrible customer service.
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January 2024 by Eileen Vculek
Waiting for a package that left Minneapolis, MN for Fort Worth, Texas to Humble, Texas to Erlanger, Kentucky on January 9 on it's way to North Dakota - must be taking the scenic route. Still haven't seen the package and it's now January 23rd.
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December 2023 by Ky Mom
Mail not delivered until dark and then recieved 4 letters for the neighbor's mail 2 doors down. Wonder where our mail ended up.I can see a random letter now and then,but all of the mail being delivered wrong is ridiculous. The mailman may want to deliver during daylight hours so they can see what they're doing.
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December 2023 by Savannah Burdine
Love this Post Office. Employees are very kind and helpful.
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October 2023 by James Buckman
AI phone system will not let you report a mailbox left wide open. Can’t talk to a human to prevent theft. System is a joke
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September 2023 by US Nails
Nice hardworking staff and they’re trying there best
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September 2023 by Jarvis Kerns
Quick and easy. Very polite service.
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September 2023 by Mike Antrobus
They do great job
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September 2023 by Neda Kilic
Hello when will my package 9400108205496401506459 be shipped to the UK ?
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September 2023 by Sherrita Mercer
The representative was super helpful and professional.
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September 2023 by Dawn Reynolds
The self-service desk is quick and fairly easy to use. This is location has become our go to post office location.
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August 2023 by Dawn S
The self-service desk is quick and fairly easy to use. This is location has become our go to post office location.
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June 2023 by Kelly C.
Erlanger KY post office branch has a chronic problem with getting mail delivered and it has been going on for sometime. I am not receiving mail/small packages that I know have been mailed out. Some items with tracking numbers have just totally disappeared and I have neighbors bringing my mail over since it was delivered to the wrong address. Also, I mailed out envelopes that looked like something was enclosed to myself from other postal branches and have not received any. Something is serious wrong with this branch of the USPS.
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December 2022 by Tammy Fisher
Mail delivery is hit or Miss! Some days it’s delivered then some days not at all! I’ve had a package sitting since Christmas Eve for my Grandson ?
