Payless Car Rental
Car RentalHours:
3057 Terminal Dr, Hebron KY 41048 Hours
About Payless Car Rental
Payless Car Rental is known for its honest and top-notch customer service, providing excellent vehicles at reasonable rates. Customers are generally very happy with their experiences, praising the simple check-in and return process. However, some have reported long wait times due to a minimal staff serving multiple rental agencies. Additionally, customers are advised to be cautious when booking online, as it can be easy to accidentally select unwanted insurance options that may be difficult to refund.
Most Recent Reviews
November 2025
Our rental car smelled horribly of cigarette smoke and had not been thoroughly cleaned before we picked it up. Car drove and ran fine but little care was put into cleanliness. No bueno.
October 2025
Had a quick visit to Cincy on October 4. It was crowded when we got in but the team was so nice and helpful and the line went super fast. Jason was who helped us and he was so friendly and helpful and made the experience very simple. Probably one of the best customer service experiences I’ve had at a rental car counter.
May 2025
Wonderful and seamless experience at check-in and check-out during Kentucky derby weekend. Received a brand new Toyota Rav4 smelled as if it came right out of the dealership. Good deals!
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