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February 2024 by Sharon Humphrey
I was very pleased with the vehicle I was very pleased to help friendly and considerate the staff were my overall experience was excellent
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February 2024 by Lee Hart
They were courteous and friendly. They quickly resolved issues and the did it professionally.
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February 2024 by matt meis
Hertz not only gave me the best rate, but most importantly treated me like royalty. Great car and even better service!
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February 2024 by Michael Janowski
Nice friendly staff, a lot cheaper than the airport.
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December 2023 by Mendy Burton
I was involved in a car accident in October 2023. Keith and his staff helped me navigate through a lot of insurance red tape. They were very helpful and supportive.Highly recommended.If you’re going through insurance, Keith is the go to guy. He will make sure that you are in compliance with what the insurance company will cover and will not cover.Hertz hired the right people. They are very ethical and fair.They should get raises.?⭐️⭐️⭐️⭐️⭐️ Five stars
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August 2023 by Danielle Fraser
I rent from them at least once a month. For a while it was 2-3x a month. I've never had an issue with this location. Keith and Olivia are awesome, they've helped me save money, and are always friendly. I've used other Hertz locations, and other rental agencies and they don't even come close to the service I receive here.
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August 2023 by Tiara Schuller
I have rented from here in the past and never had issues, however, the most recent rental will be the last. We received a dirty car, on empty, with a broken seatbelt and a break light out. How they even began to think this was acceptable to leave the lot is beyond me. And calling corporate for assistance was useless. Would not recommend.
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July 2023 by Mark Elisei
I paid extra to rent a Tesla and took an Uber from the airport to this location for that purpose ($23). Arrived-- No Teslas available. No text/call to warn me before hand. Ended up with a baseline 2019 Equinox gas vehicle that has been smoked in. No discount. No gas allowance.I've been trying to get through to Hertz corporate customer service for 45 minutes so far and keep getting bounced around.Be very careful reserving a car from the location.
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June 2023 by monali trivedi
Olivia is absolutely a good lady. She made my trip easy. She is really helpful.
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June 2023 by Teresa Weatherspoon
Suppose to get .y deposit back within 7 days and it's been 12. Cant get hold of a human!. Never again !will
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June 2023 by SW J
Would never recommend. Same issues as the other patrons. You make a reservation, arrive to only find an unprofessional sign indicating no one is there. Very unprofessional and frustrating.
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May 2023 by jeancy makusu
not bad except that the price I found online was different when I was there. the conversation was good. thank you
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May 2023 by Archie
They always are very friendly here. And get me in a car quick, even last minute notice.
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May 2023 by Angel B.
Worst people to work with.. Got a vehicle with them through insurance. Keith is a grade A you know the word. Not even sure how he's the manager? They had an issue with insurance and he put an unauthorized payment on my account without even informing me or giving me a chance to call and speak to the insurance company myself. I will be reaching out to corporate and filing a complaint, the disrespect from him and attitude is disgusting when I called trying to figure out why I had even been charged for it almost a MOTNH later with no notice or approval for the charge - which is the second time I had an unauthorized charge from them because he doesn't want to do his job or pass it on to the appropriate department to handle.
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March 2023 by Lynsey McClung
I have had 2 great experiences recently at this location. Great customer service, easy to work with. I am not a huge fan of Hertz automated system, but as long as you connect with the local office they will take care of you!
