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“My fiance and I needed to upgrade our phones. We both had the now ancient I-phone 11. We went into the store to do it and were greeted right away by the store manager Gil. He pulled up my account right away and explained my options in a way that was very easy to understand. I was able to upgrade to the newest I-phone only adding $10/ month to my bill. The set up and transfer was super simple. He also explained to me what I would see for the next 2 months on my bill and to not freak out that I will be credited the charges that will be on there.
My fiance was not an existing customer, but Gil was very knowledgeable. He explained the options very clearly and he was able to give my fiance a great deal. He is now a Verizon customer with a new upgraded I-Phone. He couldn't be happier with his choice.
Thanks Gil! You made our afternoon at Verizon very easy! If we continue to get service like this, we will be customers for life!”
“Mike was the biggest help!! Definitely pick this Verizon store for any and all cellphone needs! Would give a 20/10 if possible. Never had a better experience than this.”
“Real nice staff. This shop has a lot of new and used vinyl!! Every music genre. From the 40’s to 2024. This is a busy shop. It is the kind of place that should be shopped every few days as they have records going out on the shelf every day!!! They also make various stereo / music cables. I own some, cannot say enough about them. Love the cables.Thanks Morrow Staff”
“My brother never went there since he got a replacement Nintendo Switch kickstand while his console doesn't have one since the previous owner damaged the stand for him to enjoy while playing with Joy-Cons. In his opinion, this place is outstandingly amazing, he can't play video games nonstop while playing the piano!”
“It was April of 2020, just when my hard drive crashed, COVID close-down became real and my non-stick pan, stuck. Frantic to pay bills, I googled on my phone and purchased a reasonably priced, refurbished hard drive from Recharge PC that arrived 2-3 days later. Elated, I called them and Jared instructed me on set-up and other things I didn't know I had available to my access. So professional and patient with this computer layman.Recently I phoned to get assistance with gaming and who but the Wiz, Jared answered and helped me out, once again. Thank you Jared and Recharge PC for making my life easier!!”
“The sales representative was amazed and very helpful and solved my problems that could not be solved by calling Cricket Billing department and customer service not sure if customer service was involved because I was being put on hold and I was talking with different people for just asking 1 questions about why my phone was turn off but was paid 2 days earlier with a text message say thank you for your payment and your next payment will be due on 11/30/23 as normally is and I had text after that saying I had a $20.00 credit due to me after I pay a $10.00 1 time charge made no sense what so ever and also the last person I spoke to on the phone trying to figure out way my phone was turn off and the person sent me a app to use to pay the 10$+ to open the app they sent me but I couldn't open the app because my phone was turn off that when I went to the cricket store in store whitch was taken care in less than 5min whitch I spent over 1 hr on phone with cricket billing and that all I have to say about my last experience calling Cricket to ask and to solved a problem or explain something I thought would be easy but I was wrong ?”
“I've been getting computers from Deluxe PC for at least two years now, and their service and computers are top-notch. I've ordered at least 75 computers from them without a single issue. Every one of them arrives looking brand new. I wish I had started buying refurbished earlier. With Deluxe PC, I get twice the RAM and double the hard drive size compared to Dell, all for a quarter of the price. Highly recommended!”
“Highly recommend Xtreme Sound. They did an awesome job installing an after-market apple carplay made by Unavi in my 2019 Lexus RX. They completed the install as promised, gave me a tutorial, and called the next day asking if I had any questions.They went above and beyond. Exceeded my expectations and for these reasons, I recommend using Xtreme Sound for your stereo and sound system needs.”
9:30AM - 6PM
4030 Montgomery Rd, Cincinnati
Electronics
“Great service, reasonable pricing. Very skillful and efficient work. Alan takes pride in his business and takes exceptionally good care of his customers. It's becoming difficult to find service like this. You will be happy you went to A-HI!”
10AM - 8:30PM
800 Heights Blvd, Florence
Electronics
“Clean, lots of variety compared to my hometown Costco. They had a ton of employees giving out samples. We ordered food on the way out and it came out lightning fast, despite it being very busy.”
10AM - 7PM
5132 Delhi Rd Ste A, Cincinnati
Electronics
“Best experience I have ever had at a cell phone store! Ever.My son and I went shopping for new phones and to have our old one repaired do to texting issues.The customer service rep help us pick out a new iphone for my son, my spouse, and repaired mine ??”
“Today I visited your store and these lovely people employees of yours were so kind to me their names are Al and tip they took very good care of calling the company to complain of my device that should have been on a recall and at the end of all of this nothing was satisfied by the company however these two gentlemen help me my replacing the phone backing it up and taking their time and we're gentle and kind and not only watch how they treated me but others as they entered their excellent employees you should be proud of them thank you Eleanor”
11AM - 6PM
6 W 4th St, Cincinnati
Electronics
“Most highly recommend Per Bokmand and Bang and Olufsen Cincinnati- he has been incredibly helpful with setup and navigating the integration of a beautiful B&O system with other smart home components. He is very knowledgeable and always follows through with any issues - beyond excellent technical support!”
10AM - 7PM
3614 Warsaw Ave Unit A, Cincinnati
Electronics
“My experience at 3614 Warsaw cricket was more than I expected Nickie was the best person I have ever dealt with she treated me with respect and patience and I will always be grateful to her for her service and I always be a cricket customer I would give her A10+++++++”
“Lorena is awesome!! My wife and I came in to get new phone and she made it a great customer service experience her knowledge is exceptional and customer service skills impeccable it was a pleasure doing business there and will be back and tell friends”
“Super nice guy, set me up with a Harmon cardon amp, turntable and bose speakers.I know of any other place that you can findVintage entertainment like this. I'll be back Stan!”
“I love this place for a few reasons. Understood what I needed and wanted and very empathetic to my situation and circumstance. I was able to leave my phone's there for a few days knowing all was well and I could trust them. Thank you D, the employee whom I trust. Your service was on time.”
10AM - 8PM
87 Carothers Rd, Newport
Electronics
“Excellent and friendly service. Eric and Josh both helped me out immensely and entertained me the whole time. Couldn’t recommend the store or Eric or Josh enough.”
“I called store for info on current phone bundles. I was assisted by Goose. He was very professional and patient with all the questions I asked. I appreciate receiving such wonderful customer service, as this has seldom been my experience during my 18 years of being a Cricket customer. Sending out a huge Thank You to Goose for excellent customer service!!”
“If I could give 10 stars I genuinely would. My husband and I were previous customers with AT&T AND LORDY DID WE HAVE ISSUES. We finally had enough with AT&T that we decided to switch. Danny, Alex, and Brad were amazing. They were so patient and kind and let me tell you I wouldn’t have been. We were there two days for over 7 hours combined and not once did they make me or my husband feel like we were a hassle. I will definitely being staying with Tmobile as a customer for the pure factor of how these three young men handled our situation and helped us not deal with anymore stress.”
10AM - 8PM
8219 US-42, Florence
Electronics
“The sales man Alex was really helpful with me and my son. I love coming to this location. They are really nice and will help you figure out the best option for you..”
“This shop helped me with the line because it was not taking any service they helped me with my phone its 14pro max .
There service was very good and they were so kind to me. I really recommend anyone to go there if they need any service.
❤️????”
10AM - 8PM
2111 N Bend Rd, Hebron
Electronics
“Fantastic store! Very clean and welcoming environment! All employees are on the ball and ready to provide amazing service! I would highly recommend the Hebron, Kentucky T-Mobile over any other in the NKY area!”
“Been coming here for the past 8 or so years, and I just recently purchased my third phone which was an iPhone 11. Omar was the one that sold it to us, and that process was simple though he was very deadpan with his responses but I didn't mind, I didn't come here to make a friend I came to buy a phone. Anyway, he told us to come back before the end of the next month to switch my phone's plan over to my other family member's so we weren't billed twice, sounds easy, right? Well, we came in yesterday and Omar happened to be there... just for him to tell us that we'd have to call customer service to change the plan. See, when we bought the phone he told us we could just come in, but when we did come in and he happened to be there, he said we'd have to call customer service. What sense does that make? Calling customer service for any company is always a pain, so I'm not looking forward to it.”
10AM - 7PM
7731 Mall Rd, Florence
Electronics
“I will say renting appliances from someone can be a pain but Aaron’s was outstanding always there to help and work with you to make sure you’re happy and satisfied big thanks to Florence Aaron’s!!!”
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“The new store looks good, and Ali is very knowledgeable and very good at what he does. I now have the exact phone I want and am happy on a "cellular" level for the first time in years. Our plan costs far less than just about anyone we know, and we really have no network or service issues.”