6AM - 12:30AM
3057 Terminal Dr, Hebron“Emerald Club membership is the easiest and best club membership I participate in out of them all. Always have availability in Emerald aisle, and Executive aisle is easy to achieve if you travel frequently!”
“I love renting my van from Enterprise the folks are so nice and easy to work with I have never had a problem with them I've been a long time customer and will continue to be one”
“Very impressed with the vehicle options vehicles always clean and sanitary when picking it up. Thanks to enterprise Western Hills Cincinnati Ohio @Drew Jostworth Ben,Victoria,Kalib. I think you guys are very thorough with your processes I would recommend enterprise any day the week.”
“My Prius died and I needed a rental car for the weekend. It was a brutal hot day! We have been renting from Enterprise on Reading in Cincinnati for a few years! I wanted something small midsize! Liked the first car but it had cigarette smell inside so I chose the second one and that was electric and not enough charge on it! So we looked at the third car! Loved it and got it! It took us 25 minutes and the sales person was kind and patient! I recommend this Enterprise on Reading Road ??”
“All employees where very excellent and helpful and polite and understanding through all of the process of getting my rental from start to finish and the vehicle I had was very clean and in very good condition”
“I cannot say enough how excellent my experiences have always been at the Merchant st location, i have been renting for years and am continually impressed with the staff and management team. Always smiling with friendly conversation and prompt service, i dont know if i could ever rent from another company.”
“I've worked with Zach, Mabinta and the rest of the crew on several bigger projects where we needed to rent a lot of vehicles. They made the whole process so easy for me. I would highly recommend them for anyone looking to rent a car. They are kind, helpful, professional, knowledgeable and wonderful to work with.”
“I came here to rent a car for the day to head to Louisville, and at first they said they had no more cars. But after a little while, they gave me a beautiful 2023 Dodge Charger which rode like a charm. Shout out to Cade for his excellent service. 5/5”
“I would like to thank budget for letting me rent a car to get to Somerset Pennsylvania for my sisters and their family. I love that Nissan Altima and I would like to buy one soon. They took 300 bucks from my account without letting me know. And now I can't pay for my hotel room bill.”
“I have reserved and rented several vehicles over a long span of time at this location and I have to say that this location is my favorite. Everytime I reserve, they always ensure to secure my requested vehicle size, call me to confirm and they always ask me how was everything when I return it. They are always friendly, eager and professional.
Cheri Baker”
6AM - 12:30AM
3057 Terminal Dr, Hebron“I picked up a car here at the end of June . My late night flight had been delayed and I was tired and stressed. When I got to the garage, Marc was there, and he was the best of help. He was so nice, and he made me feel comfortable. He even went above and beyond to help me when my car wasn’t available. Literally the best interaction I could ask for. The other man who was working that night I only spoke to briefly, but he was kind when I was struggling to figure out the car situation.
Beyond the customer service, the cars have been in good condition, never had any problems (except the first one smelled mildly of smoke, but it aired out and I haven’t had that problem since.) The only reason this isn’t a five star was because of that car, and because my first time renting I went to the desk instead of the lot first, and the woman there was kind of rude and was not clear about policies. But other than those couple of things, I really like it here, and that’s why I use it every other month.
TLDR; maybe one or two mild issues, but overall pretty great! and MARC is literally the best please give that man a raise.”
6AM - 12:30AM
3057 Terminal Dr, Hebron“This was my best experience of renting a car I have ever had! The employees were courteous, helpful and knowledgable. They helped me immeadiatly. They had the car I had reserved. They upgraded me to a better car for my family and all of our suitcases. They were great.”
“I rent from here once every few weeks and the service is always 10/10. I really appreciate them for always accommodating me and making the check-in and check-out process as quick and easy as possible.”
8AM - 5:30PM
525 W 12th St, Newport“Jacob & his team at BMC auto rental in Newport KY have been absolutely fantastic to work with! Jacob has made the process of dealing with my insurance over a woman who hit my car way more seamless than any other rental company I've ever encountered. He truly cares about his customers, has great rates & has certainly earned my business for years to come!”
7AM - 7PM
2320 Gilbert Ave, Cincinnati“I strongly recommend the Uhaul Walnut Hills location. The store manager Lisa keeps the facility spotless and trains her staffs to be friendly and professional, Harry, the hitch installer is an expert at his job, and all of Lisa's staff is professional and friendly. I would give this location a 6 stars if I can.”
7:30AM - 5:30PM
4327 Winston Ave, Covington“I had nothing but excellent top notch service from this location. This was my first time renting from avis. I worked for hertz for a few years and avis beat them hands down. Tasha made my renting experience 5 star from beginning to end. Thank you Tasha.”
Open 24 hours
3256 Loomis Rd, Hebron“Used this Avis as an Avis preferred member a few times for business and has always been great. Buses to and from the airport are frequent and quick and last time, they upgraded me from an intermediate car to an SUV! Thanks Avis.”
6AM - 10PM
3057 Terminal Dr, Hebron“Pickup was easy and the attendant was helpful and friendly. The car itself was clean and in great condition. The return process was also easy. All you do is drive up and leave the key in the car, that's it. My bill was exactly what I expected. They didn't try to bill me for anything silly like an empty gas tank”
“I had RESERVED a rental car in TWO places near the Cincinnati airport, but both places called me to rescind the offer because they had no cars. I was able to rent one here on Glenway Avenue. The car was clean and C.J. was incredibly helpful. He was super busy while we there doing everything from renting the cars to helping with the detailing. His office phone was ringing off the hook. But he was very patient and kind with the people in front of him waiting for cars and the people on the phone. Excellent customer service!!!!!”
“Excellent vehicle provided and very courteous staff! However, there are long lines due to multiple rental agencies be served by a minimal staff. Be prepared for a long wait!”
6AM - 12AM
3057 Terminal Dr, Hebron“Shout out to Jane at the CVG Hertz that got back to me in less than 24 hours to communicate that she found the luggage I left in the trunk of my rental car. She held it for me through the weekend so I could pick it up on my way back through the CVG airport. Excellent customer service! Thank you, Jane!”
“Avis, you’ve truly outdone yourself. I recently made a reservation for a compact car, but upon arrival, I was greeted with the classic Avis experience: “Oh, we don’t have any compacts, but here’s an F-150 instead!” I swear, it’s like a live reenactment of that infamous Seinfeld bit. You know, where Jerry says, “You know how to take the reservation, you just don’t know how to hold the reservation. And that’s really the most important part of the reservation: ‘The holding.’”
Every time I walk into Avis, I’m half-expecting a clerk to ask me if I’d like a six-wheeled monster truck or a submarine instead of the midsize sedan I reserved. It’s almost like they think “reservation” is just a charming little suggestion rather than a binding agreement.
And when they finally offer a compact, it’s always a Ford Escort that’s seen better days. “Yeah, you better give me the insurance because I’m going to beat the hell out of this thing,” just like Jerry said. At this point, I’m wondering if Avis has a secret competition to see who can offer the most outrageous substitute for a reserved car.
So, Avis, thanks for the constant surprises. It’s a real joy navigating city streets in a vehicle designed for off-road adventures. Keep up the “good” work—your knack for turning simple car rentals into a full-blown comedy show is unparalleled.”
“Saved a lot of money booking with T-mobile rewards, had a hiccup with my tire and it held me up the whole day but they gave me an exchange an overall good experience! The airport fees for renting from this location wasn’t fun but other than that, all good!”
“This was a great rental car experience! We were greeted by Hakeem when we walked up to the counter. We accidentally left our luggage at the counter when we went to get the car. Hakeem rushed out to bring us our luggage before we left. Highly recommend!”
“Budget is way better than competitor's fast check is perfect easy in /out process , nice clean maintained vehicles . Keep up the great job Budget very impressed.”
“I was involved in a car accident in October 2023. Keith and his staff helped me navigate through a lot of insurance red tape. They were very helpful and supportive.Highly recommended.If you’re going through insurance, Keith is the go to guy. He will make sure that you are in compliance with what the insurance company will cover and will not cover.Hertz hired the right people. They are very ethical and fair.They should get raises.?⭐️⭐️⭐️⭐️⭐️ Five stars”