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“I opened a checking account at this location. They could not transfer my starting balance from a a debit card so I had to go home and retrieve a check. The teller who assisted me had already completed necessary paperwork upon my return. She went above and beyond to streamline the process and save me time. There are many banking options in the area, but it’s hard to put a price on excellent customer service. I’m glad I chose United Citizens Bank for my business banking needs.”
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“A great local bank. The people are friendly and helpful. Service is prompt, efficient and personal at the drive through and inside the bank. The location in New Castle is convenient, adequate free curbside parking and also a small lot adjacent to the bank. An ATM at this location would be nice, however there is an ATM just a few miles away at their Eminence branch. Located in an older building, there doesn't appear to be a practical way to make this branch accessible to wheelchairs.”