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October 2023 by xOniBunnyx
Best place in Northern Kentucky to take your vehicle if something’s up.Honest work and fair pricing.Wouldn’t go anywhere else!
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June 2023 by Lucas “Lucas” W
There help was outstanding they are some truly good people they know there stuff and they get the work done as fast as they possibly can there isnt no waiting for weeks there amazing people and the right people to trust working on your carService: Auto engine diagnostic
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May 2023 by Sandi Carnine
Very nice people it's just really expensive over $800 for an axel to be replaced in a car
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April 2023 by Karen April
Ernies on multiple occasions gave my husbands vehicles back to him incomplete. Ernies used to care but now they do bare minimum work and as I just stated they’re even charging for unfinished work. Very disappointing.
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April 2023 by Roy S. Haley
They are UNCONCERNED about a customer's time and personal consequences of leaving their vehicles at Ernie's Garage. UNRESPONSIVE to communicating any status of repair to your vehicle at Ernie's Garage. Definitely would NOT RECOMMEND Ernie's Garage.Service: Auto A/C recharge
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February 2023 by Kelly Honey
Ernie's roadside service charged me almost 800 dollars to change a tire on my trailer and for a mudflapp. Usually I am in favor of doing business with the independent guy but this was highway robbery. Also, the day after, the tire they sold me went flat.
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February 2023 by Platinum GGs
Called and spoke to Matt and explained my issue. Got there they did about 40 mins of labor only. No parts was used. I was charged $130. Even tho the issue was fixed I felt I was way overcharged for the simplicity of the project I needed done. Not very happy about that price.Service: Body & Trim
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February 2023 by Lila Campbell
Amazing! Won't take my Jeep anywhere else! My family has been going there for years and never feel pressured to do any unnecessary service. They get the job done quick and at a great price!
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December 2022 by Dakota Williams
Ernies has taken care of my old man’s truck, & my car. We have no complaints, all the way around has been overall good experience. Prices I have found to be little cheaper than other shops. Our cars will be going there for the future.You have decent prices, and been able to drive my car home the same day or next day. I recommend this shop to anyone who is looking for a good mechanic with great prices and great work!!!
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August 2022 by renee bruch
Was T-Bone by un insured driver. They took care of my insurance I got my car in on Monday afternoon by Friday morning my car was done. They did a very good job on the body it looks really good thank you Brad and team for getting me back on the road ?
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July 2022 by James Martin
Im from Indiana. While me and my bestfriend traveled to Cincinnati, I heard something fall and a vital piece from the side of my vehicle came apart all while traveling and was flapping all over. While having a rough week already, this didn’t not help my life. I looked up the closest auto shop that could help me. I called one place and they never answered the phone, I then ran across Ernie’s garage. I called and Brad answered! I told him a little about my situation with my vehicle and he never hesitated. He request for me to bring it by to check it out. As I entered he was so generous in his approach NOT knowing that my dad was just on life support and I was already in a dark place (I never told him, even until today what was going on in my life personally). He made me chuckle a few times and his customer service was awesome. He told me to sit tight, as he viewed my car situation. He jumped in the seat and went to work. This was the Best experience I have ever had coming from a auto shop, especially considering what I was going through. He really blessed me. I was expected to pay a nice chunk, but he wasn’t worried. I’d highly recommend this place!Service: Body & Trim
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June 2022 by Jenny Finnicum
They were awesome. I’m a single mom and they took care of me quickly and very well priced. I had to get a part replaced and I was back in my truck two days later. I highly recommend them. Hannah the front office administrator was so helpful and friendly. Thank you Ernies for everything and the follow up phone call too.
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February 2022 by Emily Challis
I did not know that the original Ernie's Garage and body shop had changed hands. Brad assured me that the estimate of fixing my damaged car, would be between $2,000-$2, 500 The final bill is over $7,000, but I paid upfront. $4,700. He fixed the body, but not so the car was operable. It is hard to drive a car when the steering is not working properly. The problems were not solved!
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December 2021 by Sara Anne
December is always a stressful month for me. With not only the obvious of the approaching holidays, bills and never ending to do lists, I'm flooded with the memories of the 2 Decembers that we almost lost mom and the past 2 years of battling Covid to set up patients with oxygen, recently getting over Covid myself then this morning....the giant puddle of antifreeze under my Jeep. Sigh. Jonathan called the garage that put the engine in and they couldn't get to me until Tuesday. I do a lot of driving back and forth to the hospitals, Tuesday is a long wait for me, so Jonathan called Ernie's garage, after a few people referred them, and spoke to Matt, the owner. He told him to have me bring in my Jeep asap and he'll take a look. I got there, went in and they had my Jeep pulled in within a few minutes. I spoke with the lady behind the counter and our conversation turned into laughs and randomness as if we've known each other for years. My coworker picked me up and I was back at the office for about 10 minutes before Matt called me about my Jeep. You know that knot in your stomach you get when you're expecting bad news? I had that times 10 lol. He told me that he cleaned up where the leak was, tightend up some clamps/hoses, refilled it with coolant and it was good to go. No leaks! He then said that I'll need front brakes in the near future but not to worry, it's perfectly safe and I have time. He didn't try to upsell, push anything or scare me into buying anything, instead he addressed my concerns and reassured my worries and told me to pick up my Jeep whenever, there was no rush. I got there and stopped in to get my keys and pay the bill, when the lady slid the receipt over and smiled. As I reached for my debit card, I saw the zero balance on the receipt. I'm sure I looked like I saw a ghost as I stood there in shock. I said " I don't owe anything?' And she said " Nope. He said Merry Christmas." I literally had to fight the tears. That was very unexpected and very, very much appreciated. I've told a few people and they say that they are definitely going to use Ernie's Garage, not because of the gift they gave me, but for the way they treated and talked to me. THAT'S how people should be and THAT'S why kindness matters. You absolutely never know what the person in front of you is going through and how a simple act of kindness can change their whole day......and in my case, a whole month! Thank you so much!
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October 2021 by Trevor Davidson
A couple of great guys trying to help in any way they can! Definitely would recommend!