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November 2023 by ML Smith
Service department is outstanding. Rick is a caring friendly professional. You can tell that he really cares about Swope Toyota customers and he is the reason Swope T will be my go to place for car care.
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November 2023 by Indya Bradley
Went to get an oil change at 3 at 3:55 worker comes in and tells me it will be 15 more minutes. It hits 5 and I have to go ask where my car is. Find out the employee clocked out after telling me my car would be ready and left my car parked behind the building and did not inform anyone.
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November 2023 by Tom Foolery
I understand used cars have to have maintenance. took my used car purchase to my mechanic for a once over. needed about 1000 dollars to bring it up to speed. new belt, wheel bearings, control arms, etc.But the fact I'm here am on the side of the interstate, car has broken down 10 weeks after purchase with a blown transmission.I am very disappointed in Swope. I will not be referring anymore friends, family or coworkers to this business.
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November 2023 by Michaela Coulter
Brandon Gaskins was the absolute the best! Helped me get a wonderful SUV for me and my kids! Very honest trustworthy and got me the best deal! If anyone needs a car go see Brandon Gaskin
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October 2023 by elle ekman
Broke down on the side of the freeway and got towed somewhere else with extremely high prices. Luckily Toyota was right next door so thought we’d just check and see what they had to say about my 2001 Toyota. Amazing customer service throughout the entire experience! From the front desk to the shuttle service to our hotel while we had to wait for our car the next day. Fair pricing too. These guys truly go above and beyond and really care and it shows. Thank you all for making a hectic day far less hectic for us. You rule. We will be driving back for future services because it was just that good.
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October 2023 by Brenda Edwards
Mon. Oct.2 we pulled into your dealership after 2 Walmart auto centers could not find out why our tire pressure light kept coming on and off. Chris, our service tech. got right on it. We had a nail in front left tire and tire sensor issues. Also replaced our battery that was low. They had us back on the road by 10:51 a.m. to finish enjoying our vacation. Thanks Swope Toyota.
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October 2023 by Haley Knopp
My husband and I were in the market for a used minivan and after searching for months we found just what we were looking for at Swope Toyota. Our salesman, Joseph, was extremely accommodating, patient with us throughout the process and great to work with. Thank you Joseph and Swope Toyota Elizabethtown!
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October 2023 by Ernest L
on 8-26-2023.I to my toyota tocama 01 4/4 to swope in elizabethtown for a oil and filter.they change both,well i came home and the next morning i walk in the grarage floor under the motor was soak with oil.so i took it back in told them it was leaking.i had no leaks when i took it in.they said the valve covers was leaking,and i am a mechantic and i check it all the time to look at the engine.they kep it over that night and i went back next morning and they said the valve covers leaking,so they replace the gaskets,i new was not leaking.i still have a oil leak.
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September 2023 by Robert R.
I have been a customer and fan of Swope cars for many, many years. I have owned both Hyundai and Toyota cars sold and maintained by Swope. I highly recommend this dealership!
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September 2023 by Jacqueline Juppe
Thank you so much Jeremy Harris, Aaron, Tracy, Jacob Meredith, the service manager and the service tech who worked on our truck (apologies for not knowing your name).Thank you many times over for your outstanding service when we were stranded in Etown while driving to Florida for vacation. You ALL went above and beyond to help us when we, after stopping for dinner, discovered oil leaking from the car. From Jeremy who met us at Cracker Barrel and made calls to arrange for us to drop the car off at the dealership after hours and have it looked at first thing to Aaron, who on his way home from work stopped by the parking lot of the CB to assure us that it was safe to drive to the dealership, you all made a stressful situation seem less so and got us safely back on the road this morning.We were lucky we stopped when we did and glad it was near the Swope Toyota Elizabethtown dealership (N. Dixie Hwy).Count us as customers for life!!!We appreciate you!Many thanks,Paul Thompson, Tony Thompson, Cathy Thompson and Jackie JuppéSunshine State here we come!!
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September 2023 by J Dub
Swope Toyota is the best dealership in E’Town. The buying experience is always top notch. I continue to purchase only Toyota vehicles because the service department is honest, reliable and reasonable in price.
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August 2023 by Carrie B.
My husband and I went to look at the new Toyota Crowns. What a nice vehicle. Brandon Gaskins greeted us, we talked a little about the car and he asked if we wanted to test drive it. I said sure. Went on the test drive and I fell in love with the car. We got back and my husband said let's work up some numbers on our trade in and see where we stand. The whole process of buying this car was amazing. After the test drive it took only an hour and a half to complete the paperwork and we were driving away in our new car! If you're looking to buy a vehicle, we'd highly recommend Swope Toyota and ask for Brandon.
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August 2023 by Vinis Longo
Went in for an oil change and mentioned a squeak in the wheel. The tech came back and said for $400 they can change front brakes and rotors and that will eliminate the squeak ( He had told me prior that my front brakes still had some time left before needing to be changed.) Well, after performing the unneeded work he came back and said it did not fix the squeak and I would have to pay $109 for them to diagnose what it might be making the squeak. Wait, you already told me what it was and had me pay for an unneeded repair and now want to charge me again?? Be careful, felt I got scammed.
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August 2023 by JIM SHELLEY Blake
We get our 2 cars serviced there. I've found that the check list of faults is not correct. I showed them the cabin filter that was totally dirty. For 3 services, the filter was checked as being ok. Then I wonder what else. All personal are friendly and helpful.
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July 2023 by Christin Friddell
By far the best location to have your vehicle serviced. Communication is great during the servicing process. Not mention the amazing cafe!