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November 2023 by Brian Knoch
My salesman, Jodi Love and other staff were very friendly, did not pressure me at all, and very knowledgeable about the Jeeps. I would definitely recommend Swope Chrysler and Jeep to anyone looking to purchase a vehicle.
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November 2023 by C&S PUMPING Heslep
The service we received from the Folks st Swope Chrysler was top notch! They went out of their way to help me keep track of the building process on our Special Limited Edition Chrysler 300C. Delivery process was also Top Notch! Brandon and the support staff did not disappoint! Highly recommend Swope Chrysler to anyone looking for a new or used vehicle. Our relationship with Swope goes back to August 1969 when we purchased our new 1969 Road Runner! Thank you all so much!!
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November 2023 by Len
Outstanding service!!! Highly recommended!!!For years I’ve changed my own oil. After tiring of the mystery of why filters get put where they get put, about a year ago, I decided to have it done. Any quick oil change place I’ve been to seems to have evolved into a long oil change event with lots of high pressure sales and I’ve just grown weary of the lack of trust in these places.Not so with Swope. Easy call to schedule. They texted right away to remind me of the day and time.I dropped my ‘23 Ram off a few hours before my scheduled appt. Immediately I was greeted, treated like a fellow human and not sales bait, and Shane texted me right away to let me know I could contact him at any time about the service.Our truck was done way early with the oil change, tire rotation and inspection. I was called to let me know it was ready to be picked up.When I got there, the checkout process was super easy and professional. A service person walked me to my truck to be sure everything was done right.First great service experience I’ve had in a LONG LONG LONG time!!! So I’m recommending Swope for this type of service from here on out.To all you quick lube places, why not bring your personal vehicle in to Swope and see how it feels to be treated like a customer and to walk away with a feeling of trust as well…
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October 2023 by T M
Buying a car is usually a hassle and not fun! BUT… Brandon our salesman made it an easy, smooth and an enjoyable process!! Very courteous, not pushy at all!! Go see Brandon!! You will love him!! Paul the manager is the man!!! He is absolutely amazing!! He got us an awesome deal!! We LOVE our new 2024 Jeep Grand Cherokee!! What truly makes a wonderful customer service experience is when you know they truly care and are wanting to help you! These guys are those people!! We will definitely buy our next car here!!
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October 2023 by Gary Schwemle
I have been in sales for many years. Came there looking to trade in my Ram for a bigger one. The lack of care and follow up is amazing to me at this dealership. If I had not been the one keeping up, I would have never gotten any information. Also offered way under market for my trade. Went down the road and was offered 3k more. I would definitely shop around. Zero work ethic here
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September 2023 by Robert Qualls
We had another pleasant purchasing experience at Swope. The sales person was very professional and we were treated with respect. The transaction was very transparent and it met our expectations.
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August 2023 by chris barrow
The whole team were amazing! They helped me and my wife get a new gladiator she came looking for. Thank you again Robert & Scott! You fellas are awesome!! Great experience
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August 2023 by Lanea Adcock
Swope Chrysler Elizabethtown has always treated me great and I have had the best crew Robert, Dennis and Paul working for me to complete my sale(s)Excellent customer service! I would never go anywhere else I love my 2023 jeep renegade. Thank you, Swope.
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August 2023 by Marygrace Phillips
Ryan was very helpful during my transition from overseas to Fort Knox. I didn’t have a vehicle and I was very specific of which one I was looking for. Ryan was very patient and answered all my questions. Overall, I have a great experience.
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August 2023 by Alex Riley
Best dealership I've dealt with in the area. I'll gladly drive an hour from home to deal with them over other dealerships. Second truck I've bought here and will be back in the future. Go and see Robert. Makes buying hassle free and was an awesome salesmen to work with.
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July 2023 by Philip Johnston
I'm going to put four stars. But they changed a heater core on my 2011 Ram 1500. I picked it up Monday and on the way home I seen a traction light on. I called and talked to the service department and told them about the traction light staying on. And when I got home found other things wrong. A total of four things. They called back today the 5th of July 2023 and talked to Michael. Michael said to bring it back in and the tech will check it out. So at this point I don't really know what's going to happen. I know I paid $20 short of $2,000 for the heater core to be replaced and everything was fine on the vehicle when it went in except for a tire pressure sensor light which I knew about. I guess I'll see how it goes. Actually somebody should have checked this out before it was giving back to the owner. To make sure everything was properly working being a dealer that's what I would think should happen. Any place you go should check out their work when they're done.
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May 2023 by Kayla Knott
Best car buying experience I have ever had! Brandon Woodring was so helpful. I felt comfortable working with him and I didn't feel like I was just another customer. He kept me updated on the process along the way. The car I purchased had a crack in the headlight, but Swope worked fast to get it ordered and get me in to have it replaced. Definitely happy with my experience with Swope!
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May 2023 by Ashley B
This is really a stand up dealership and love the professionalism from the people I have dealt with in person.Only had a problem with a vehicle that I had serviced and the “manager” in that department. Got the chance to speak with the “manager” over the phone and was surprised at how he lacked customer service and seemed so careless and helpless of the situation. My Jeep has been overheating for MONTHS and the explanation (for possibly misdiagnosing my vehicle) was terrible.Bittersweet to say that I have now traded in that vehicle because of the run around and bc they were giving me.I understand having to run a business but customer service should be a nice piece of doing so.
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May 2023 by Don Trainor
Brandon was great! Very professional and knowledgeable! We bought two Jeeps from him in 6 months. He goes the extra mile to take good care of you!
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April 2023 by Ron Tomlinson
Brought my 3500 Ram in for a check engine light diagnostic and in the process the guys were able to handle 3 outstanding recalls including replacing the fuel pump. The truck was ready by the following day. Appreciate the fast service and the follow up and communication regarding the service experience. Everyone should ask for Awston, he sits at the second desk.